Receptionist
ServiceMaster Restore of Fraser Valley
Abbotsford, BC, CA
10h ago

ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack.

Our people are the core of our business and we are looking for someone who thrives in multi-tasking, prides themselves in their organizational skills, is people-centered at heart and enjoys variety in their day-to-day.

At ServiceMaster we like to have fun and laughter is often heard in the air. It’s a good balance to have with the industry we are in, running out the door to assist people 24 / 7 with emergency losses at their homes and businesses (such as fires and floods).

We believe in our Core Values, which are : Can Do Attitude, Get It Done Right, Win as a Team.

The Receptionist will work out of our Abbotsford location. Typical working hours would be 8 : 30am to 5pm.

Core Responsibilities :

  • Answer and direct phone calls in a polite and friendly manner
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have
  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Keep detailed and accurate records of visitor requests and of calls received
  • Receive deliveries; sort and distribute incoming mail
  • Take inventory of supplies and restock as needed
  • Maintain the general office filing system
  • Day-to-Day Activities :

  • Assisting with phone coverage for incoming calls
  • Communicating with customers (insureds, adjusters, property managers, etc.)
  • Follow guidelines and standards set both internally and externally (by various Insurance companies we work with)
  • Follow up with all parties involved on a file (internal and external)
  • Generate and send various reports within our software systems
  • Managing multiple email accounts (yours and reception email).
  • Qualifications and Skills :

  • Ability to work in sensitive situations
  • Adaptable to changes
  • Compassionate
  • Customer service
  • Good typing (min. 50 WPM) and grammar
  • Knowledge in Microsoft Office Suite
  • Knowledge of construction industry and verbiage an asset
  • Multi-tasker, organized, attention to detail
  • Positive attitude
  • Professional maturity
  • Strong communication skills
  • Team player
  • 2-3 years of relevant experience in an office environment
  • Able to type 50 wpm minimum
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Punctual with strong attendance history
  • Wage and Benefits :

    We offer competitive wages and benefits which include Health, Dental, RRSP, and Profit Sharing.

    We believe that everyone has the right to a healthy and safe work environment. ServiceMaster Restore of Fraser Valley has a ZERO tolerance policy for bullying and harassment.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

    All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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