ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack.
Our people are the core of our business and we are looking for someone who thrives in multi-tasking, prides themselves in their organizational skills, is people-centered at heart and enjoys variety in their day-to-day.
At ServiceMaster we like to have fun and laughter is often heard in the air. It’s a good balance to have with the industry we are in, running out the door to assist people 24 / 7 with emergency losses at their homes and businesses (such as fires and floods).
We believe in our Core Values, which are : Can Do Attitude, Get It Done Right, Win as a Team.
The Receptionist will work out of our Abbotsford location. Typical working hours would be 8 : 30am to 5pm.
Core Responsibilities :
Answer and direct phone calls in a polite and friendly manner
Welcome visitors in a warm and friendly manner, and answer any questions visitors have
Maintain reception area and all common areas in a clean and tidy manner at all times
Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
Keep detailed and accurate records of visitor requests and of calls received
Receive deliveries; sort and distribute incoming mail
Take inventory of supplies and restock as needed
Maintain the general office filing system
Day-to-Day Activities :
Assisting with phone coverage for incoming calls
Communicating with customers (insureds, adjusters, property managers, etc.)
Follow guidelines and standards set both internally and externally (by various Insurance companies we work with)
Follow up with all parties involved on a file (internal and external)
Generate and send various reports within our software systems
Managing multiple email accounts (yours and reception email).
Qualifications and Skills :
Ability to work in sensitive situations
Adaptable to changes
Compassionate
Customer service
Good typing (min. 50 WPM) and grammar
Knowledge in Microsoft Office Suite
Knowledge of construction industry and verbiage an asset
Multi-tasker, organized, attention to detail
Positive attitude
Professional maturity
Strong communication skills
Team player
2-3 years of relevant experience in an office environment
Able to type 50 wpm minimum
Comfortable multi-tasking and prioritizing tasks without guidance
Excellent interpersonal skills
Punctual with strong attendance history
Wage and Benefits :
We offer competitive wages and benefits which include Health, Dental, RRSP, and Profit Sharing.
We believe that everyone has the right to a healthy and safe work environment. ServiceMaster Restore of Fraser Valley has a ZERO tolerance policy for bullying and harassment.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
