Senior Customs Rater
DB Schenker
Mississauga, Ontario, Canada
2d ago

Inleiding At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills.

Together as one team, we are Here to move. Verantwoordelijkheden

Position Description Summary

This specific Senior Customs Rater role will primarily be responsible for performing quality control and auditing prior to submitting entries to Customs for accounting.

The person in this role must also ensure client satisfaction through consistent customer service. The Senior Customs Rater will exercise judgment and a detailed knowledge of company procedures and customs regulations.

The Customs Rater must also be committed to exceeding client expectations while respecting company policies.

Principal Accountabilities

  • Maintains client information database, updates complex information as necessary
  • Provides training and support to team members
  • Provides accurate information and assistance to customers requiring information
  • Managing workload by performing quality control / auditing of all required daily transactions
  • Reviews customs entry documents, invoices, manifests and other supporting documents for conformity to customs and corporate regulations
  • Provides guidance to the team members to obtain customs paperwork, example FTA, commercial invoices by calling vendor / client when requested
  • Verifies documentation for customs compliance
  • Maintains client database, updates information as necessary
  • Provides exceptional customer service
  • Ability to process B3 entries to meet Company and Canada Customs compliance standards
  • Ability to correct Canada Customs rejected entries
  • Forwards any business leads to potential departments
  • Assists supervisor in running daily operations
  • Other duties as required
  • Kwalificaties
  • Knowledge and Skills

  • Minimum a College Diploma ideally in Customs and / or International Trade
  • Previous office experience in an intermediate or senior role for 5-7 years.
  • Excellent inter-personal and communication skills, communicates ideas clearly and concisely : provides feedback, recognition and support
  • Experience in a busy customer focused environment,
  • Able to deal with changing priorities
  • Basic knowledge of customs operations preferred
  • Written and verbal Communication skills
  • Able to work in a team environment
  • Completion of CCS or post-secondary coursework in International Trade or similar industry
  • Knowledge of Free Trade Agreements
  • Must have an above average working knowledge of Microsoft Office; Ability to learn and use other applications
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