Canada, Ontario, North York
2d ago

Job Description

ADMISSION COORDINATOR (Full-Time) Extendicare Bayview

Candidates are invited to apply for the full-time position of Admission Coordinator at Extendicare Bayview, a 203-bed accredited long term care facility located in North York, Ontario.

Reporting to the Administrator, the Admission Coordinator has accountabilities with respect to marketing the home, ensuring quality programs are implemented and sustained.


  • Responsible for the marketing of the home through public tours of the home.
  • Conducts tours
  • Provides feedback to staff post tours and admissions
  • Answer inquiry calls.
  • Assists the Administrator with suggestions and implementation of a marketing agenda for the facility to increase knowledge and awareness in the Area
  • Liaison with stake holders e.g. Schools, families, community groups
  • Assist / attend promotional functions
  • Assists with promotional displays
  • Quality Programs

  • Support residents and families to have a positive admission experience.
  • Monitor and record the progress of all new residents.
  • Promote the CARE principles.
  • Conduct audits of the facility and share the results with Department Heads
  • Participates in resolution of resident / family complaints and / or concerns
  • Provide regular support, follow-up and referral for residents / families as required
  • Admissions placement

  • Review admission applications
  • Key in admission information in PCC
  • Prepare new admission package and labels
  • Completes admission agreements with families
  • Distribute family surveys to respite and transferred residents
  • Attend meetings, e.g. Interdisciplinary Team Conferences, as required.
  • Other duties as may be assigned

  • Degree / Diploma preferred, SSW / LTC experience an asset
  • Excellent written, verbal and interpersonal communication skills.
  • Professional demeanor and excellent presentation skills
  • Ability to self-direct and identify priorities
  • Ability to communicate effectively within a multi-disciplinary team
  • High level conflict resolutions skills, time-management skills and excellent judgment
  • Flexible work schedule.
  • Familiarity with Point Click Care
  • Ability to exercise a high level of tact and discretion in both internal and external interactions.
  • Ability to create and maintain good working relationships with a variety of internal and external contacts.
  • Familiarity with the Microsoft Office programs preferred.
  • Knowledge of Occupational Health and Safety practices, principles and legislation.
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