Emergency Services Supervisor/Technician - Penticton
Canstar Fire and Flood
Penticton, Canada
3d ago


We are looking for an Emergency Services Supervisor as well as Emergency Technicians to join our team. Work is both residential (living rooms, kitchens, bathrooms, exteriors, decks) as well as commercial / industrial (hospitals, schools, restaurants).

As an Emergency Services Supervisor, you're well seasoned in the restoration world (with knowledge of demolition, construction and IICRC standards) and will be responsible for leading and training a team.

As a Technician, you'll learn a lot (water remediation, fire damage restoration, drying strategies, carpet cleaning, carpentry, drywalling, painting, controlled demolition) which will be great for your personal career objectives!

Why join ABK Restorations?

ABK has been in business serving BC’s southern interior since 1991. The core function of ABK is to provide emergency response and rebuild / restoration services to residential, commercial and industrial clients who have suffered property damage from water, fire, wind, weather, trauma, vehicle impacts and many other perils.

ABK also provides hazardous materials management and removal such as asbestos, mold, lead, fuel and other such materials / substances.

ABK Restoration is excited to have joined forces with Canstar Restorations in November of 2020. Canstar, founded in 1985, is a leading Western Canadian full-service restoration provider with 5 branches across British Columbia (Abbotsford, Coquitlam, Surrey, Vancouver and Whistler) and 2 branches in Alberta (Calgary and Edmonton).

Our Environment is friendly, and we love to do company-wide fun things! Is never boring every day is something different! We provide great learning opportunities to our employees!

Our management and staff pride themselves on creating a working environment which is enjoyable, fast paced, and challenging.

Through our branches located in Penticton, Kamloops, Summerland and Kelowna our team responds to emergencies with speed, empathy and enthusiasm to ensure that our clients receive the best and most caring service in what are often very difficult times.

Perks of working in the Emergency Services Team

  • Lots of opportunity for overtime
  • Vacation Pay
  • Regular, year-round work and mostly indoors! (Great for winter)
  • Extended health & dental benefits for you and your family
  • Career advancement opportunities
  • What you'll be doing as an Emergency Technician Supervisor...


  • Conduct site visits to confirm accuracy of scope of work, proper mark out, demolition, and equipment placement. Ensure SSA is posted and all hazards have been properly identified.
  • Review and approve employee timecards, ensuring accuracy and timely reporting
  • Ensure all claim-related documentation are complete, legible, and submitted timely
  • Ensure work authorization forms have been signed and submitted
  • Training

  • Conduct on the job training and document employee progress
  • Train staff on how to moisture map, identify and mark out non-restorable materials, use equipment and stabilize job sites
  • Train staff on setting up specialty equipment
  • Take an active role in improving / maintaining the quality of jobsites
  • Provide training and feedback on customer service standards and professionalism on site
  • Technical Expert

  • Frequently monitor job sites, document drying process and deem structures dry
  • Communicate scope of work discrepancies to PM Teams and recommend solutions
  • Identify areas of concern (high costs, projects taking too long) and work with teams to adjust and resolve issues
  • Estimate equipment requirements on large loss claims and instruct technicians on placement
  • Provide technical knowledge and support to all field staff (flood and demolition)
  • What you'll be doing as an Emergency Technician

  • Set up drying equipment, extract water from structures, monitor the drying process all while ensuring there is adequate site protection.
  • Daily completion of tracking documents, timecards, photos, and other necessary documentation.
  • Assist with the removal of sub-floors, baseboards, casings, cabinets, closets and doors
  • Assist with the removal and installation of knobs, handles, hinges and other fixtures
  • Assist with removal and installation of drywall (measuring, cutting, securing)
  • Occasional painting and carpentry duties
  • Load and unload construction materials to work areas
  • Clean work site area, sorts and dispose of affected materials
  • Pack damaged contents, clean structures, and tidy job site
  • Provide customer service while removing flooring, windows, doors, tile, cabinets, drywall and vanities
  • Your Qualifications & Experience as a Supervisor...

  • 5+ years of restoration experience
  • Valid IICRC WRT certificate
  • Extensive knowledge of the IICRC S-500 and the ability to effectively communicate its guidelines to employees and customers
  • Valid B.C. Driver’s License with satisfactory driver’s abstract
  • Your Qualifications & Experience as both a Supervisor and a Technician

  • A great attitude and willingness to do whatever is needed to get the job done. We have a great team whose talents compliment and assist each other.
  • A valid driver’s license to transport yourself, tools and materials to site is beneficial.
  • Flexible availability. We are a 24 / 7 emergency services company and all positions will have a component of on-call work on a rotational basis, in addition to your regular hours.
  • Eagerness to learn. We want to show you all aspects of restoration or allow you to teach others if you’ve mastered them.
  • Physical ability to complete the tasks listed above. Heavy lifting, bending, reaching etc. is required on a daily basis.
  • Ability to wear PPE (personal protective equipment) including half-face respirator, Tyvek suit, hardhat and steel toe boots.
  • Superior customer service skills and a positive can-do attitude.
  • A clear criminal record, as it relates to the work we do.
  • Where

    Penticton branch with travel throughout the BC Interior. Job sites are mostly indoors.


    Typical hours are 8 : 00am-4 : 30pm, with occasional overtime required.

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