Ocean Import Coordinator
Fuze HR
Saint-Laurent, Quebec, CA
5d ago

Description du poste

Are you looking for a new opportunity as an ocean import coordinator in processing?

Are you seeking a position in the Ville St-Laurent area?

We are looking for a candidate with freight forwarding experience to join our team as an ocean import coordinator in processing!

Main

  • Handling ocean import freight files
  • Shipment delivery arrangements and planning
  • Verification of OBL & payment requirements prior to shipment release
  • Read, monitor and respond promptly to all incoming communications (clients and other business partners domestic and overseas) in order to properly manage and control daily operational issues
  • Guaranteeing and billing of storage / demurrage for approved accounts
  • Responsible to ensure the approval of supplier’s invoices and verifying overseas affiliate’s remittance on a timely basis
  • Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
  • Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and / or customers’ dissatisfaction
  • Improve on an ongoing basis internal systems and procedures in order to favor customer service and department internal efficiency
  • Complete customer billing
  • Other tasks and duties assigned from time to time by the immediate supervisor
  • Skills & Requirements :

  • Minimum 1-3 years of experience in similar position with an International Freight Forwarding organization
  • CIFFA certification (an important asset)
  • Completed Transportation Logistics Program AEC
  • Strong people skills
  • Good communication skills and customer service oriented
  • Ability to set priorities and organize workload assigned in an efficient manner
  • Good computer skills
  • Able to work under pressure
  • Bilingual (French is an asset)
  • Apply today! #QPQC

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