Reporting to the Senior Manager, HRIS, the Senior HCM (Human Capital Management) Analyst will support the implementation and ongoing optimization of our HR and Payroll systems, applications, and processes.
This individual will function as a liaison between HR, Payroll, IT and external software vendors.
The Senior HCM Analyst will review, analyze, and evaluate HR and Payroll business processes, existing systems, user needs and technology opportunities to recommend solution design and develop detailed requirement documents to support the review and analysis of recommendations.
During implementation / upgrades / enhancements, they will conduct requirement gathering and analysis, execute testing plans, create system documentation, training materials and communications to ensure that business requirements are met. Responsibilities
Support the HR Technology Roadmap and ongoing optimization of our HR systems
Maintain a deep understanding of the overall HR solution architecture and execute complex configuration requests
Lead the implementation of new modules and integration of new groups into Canopy HR systems
Oversee the design and implementation of system integrations and understand the overall IT architecture at Canopy Growth
Assist with system administration, business process configuration, implementation and testing of the HR systems; consisting of the following modules : Core HCM, Payroll, Time & Absence, Benefits Recruitment, Learning as well as any additional modules as required
Conduct system audits to identify process and data issues
Proactively investigate upcoming vendor system enhancements
Recommend and implement processes on reporting standards and offer technical solutions to gain process efficiency and improve data integrity
Develop customized reports and dashboards, including preparing data for analyses for use in planning and present data in an effective and compelling way
Collaborate with functional and technical system stakeholders to streamline and enhance reporting processes and promote user adoption
Process mapping of HR and Payroll functions into the HR systems to ensure efficiencies, accurate reporting, and compliance.
Develop standard operating procedures for critical HR processes
Supporting key HR systems projects and initiatives as required
Provide client training as required
Other duties as assigned
Post-secondary education, preferably in HR and / or IT discipline
4 to 6 years specializing in HCM systems experience, configuring and supporting HR and Payroll technology systems, including end-to-end implementation, troubleshooting, debugging, testing and ongoing optimization.
Experience with Dayforce and / or Workday is preferred
2 to 4 years of project management experience
1 to 2 years of process mapping experience
Experience with reporting tools
Good functional understanding of core HR and Payroll business terminology, processes, and practices
Professionalism and excellent consultative approach in working directly with internal clients, delivering excellent customer service
Advanced proficiency in Microsoft Excel (pivot tables, macros and complex formulas), and other MS applications (Visio, PowerPoint, Access and Word)
Excellent analytical and technical skills with a high attention to detail; demonstrated strength in problem-solving and multi-tasking
Excellent oral, written and interpersonal communication skills, to build strong partnerships with key internal organizations and stakeholders
Self-motivated and organized with a well-developed sense of time, projects, and priority management
Strong customer service focus with demonstrated skills in supporting users to assist in addressing issues and concerns
Must be a team player with a positive attitude and an eagerness to learn
Ability to work well independently as well as part of a team and work effectively with a geographically dispersed group