front desk hotel clerk
Best Western Plus Downtown Winnipeg
Winnipeg, MB, CA
6d ago
source : Job Bank

Secondary (high) school graduation certificate

7 months to less than 1 year

Business Equipment and Computer Applications

  • Word processing software
  • Spreadsheet
  • Multi-line switchboard
  • Internet
  • Central reservation system (CRS)
  • Work Setting

  • Hotel, motel, resort
  • Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients / guests with special needs
  • Security and Safety

  • Criminal record check
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Personal Suitability

  • Effective interpersonal skills
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Dependability
  • Organized
  • Apply
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