EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively.
Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence.
In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home.
No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
You are curious, persistent, logical and clever a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems.
If this sounds like you, this could be the perfect opportunity to join EPAM as a Contract Customer Analytics Consultant .
Scroll down to learn more about the position’s responsibilities and requirements.
What You’ll Do
Conduct analytics assessments to understand current performance, uncover and quantify opportunities for digital experience improvement, and create audience intelligence
Interview stakeholders and review data, dashboards, reports, and research across digital experiences (including websites, mobile apps, and other digital platforms)
Creating, recommending, and executing relevant measurement strategies and plans based on client-specific business goals
Audit data collection implementations based on business objectives and best practices
Establish KPIs that demonstrate a connection to real business impact
Creating and dissecting dashboard reports for various levels of review
Create solution design documents and collaborate with technical teams on data collection implementations
Researching and leveraging data, analytics and business intelligence to shape client strategies and key performance indicators
Participate in audience intelligence projects creating behavioral segmentation models, profiling and detailing intent-based segments using survey and behavioral data, collaborating with other disciplines to provide a rich understanding of customer dynamics
Manage and execute Testing & Optimization programs with analysis, ideation, and test execution / planning, collaborating with other disciplines to identify successful experience strategies and visual design
Contribute to personalization initiatives through research, ideas, strategies and methodology execution / plans, collaborating with other disciplines
Collaborate with other teams (project and relationship managers) throughout the project lifecycle
What You Have
At least 7 years of experience in digital / web analytics
Experience turning large amounts of data into concise client-friendly findings and recommendations
Strong communication skills to explain complex data, analyses, and findings
High level of expertise in Excel
Experience extracting and analyzing data in Adobe Analytics and Google Analytics (Coremetrics, WebTrends AT Internet, and / or other platforms are a plus)
Experience with the Adobe Marketing Cloud and / or Google Marketing Platform
Extensive experience with Analytics Reporting, bonus points for Data connectors, ReportBuilder, Survey, Warehouse or Workbench
Experience with implementing tags in Tag Management Systems (GTM, Adobe DTM, Adobe Launch, Ensighten, Signal, Tealium, and / or others)
Bonus points for compatible A / B & multivariate testing tools like Adobe Target, Google Optimize, Optimizely and / or Visual Website Optimizer
Bonus points for any of the following : Experience with data visualization tools (Google Data Studio, Tableau, Power BI, Domo) Experience with R or other statistical analysis tools (SPSS, SAS, Matlab) Experience in other marketing tools like Monetate, Webtrends or IBM’s marketing suite
Passion for using data to extract meaning, provide context, uncover insights, and identify optimization opportunities
Proven experience creating and explaining dashboard reports
Successful experience developing and managing expectations of internal teams, outside vendors, and clients
Creative thinking and problem-solving abilities, combined with an internal drive to stay on top of emerging industry trends
A natural tendency to set goals, demonstrate a go-getter’ attitude, and take initiative with little oversight
What We Offer
Extended Healthcare with Prescription Drugs, Dental and Vision Insurance (Company Paid)
Life and AD&D Insurance (Company Paid)
Employee Assistance Program (Company Paid)
Unlimited access to LinkedIn learning solutions
Registered Retirement Savings Plan (RRSP) with company match
Paid Time Off
Critical Illness Insurance