IT Support Specialist
LRO Staffing
Ottawa, Canada
17d ago

About the Opportunity

Our well-established, national association client in downtown Ottawa is looking for an IT Support Specialist. Reporting to the IT Manager, this individual will join a small IT team that supports internal users with both on-

  • site and virtual technical support. This position will be responsible for the maintenance and user support for all-thing IT infrastructure related;
  • Bilingualism (French & English) is an asset, but not a requirement.

    Duties include but are not limited to :

  • IT / technical support (level 1-3) for all internal users
  • Overall maintenance and support of internal Windows servers
  • Installations, configurations, and maintenance of new software / hardware
  • Troubleshooting of devices (laptops, mobile phones, tablets, etc.) and other hardware
  • About You

    The successful candidate will have the following :

  • University degree or diploma in Information Technology, Systems Engineering, Computer Science, or equivalent
  • 1+ years of technical support experience in a Windows environment (Windows 10, Windows Server 2008 / 2012 / 2016, Active Directory, Exchange, etc.)
  • Bilingualism (French + English) is an asset, but not a requirement.
  • Excellent verbal and written communication skills
  • Attitude and aptitude takes precedence over a perfect technical match.

    About the Job

    The salary is commensurate of experience and is in addition to an excellent perks / benefits package ( pension, full benefits, free gym membership, etc.)


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