We're looking for a team lead for our Information Services (IS) team. This challenging and rewarding position is responsible for the direct leadership and motivation of our IS team, administration / maintenance, and support of all hardware, software, network, telephony, and audio / visual systems.
You will be working in both a hands-on and high-level capacity and you will need to feel comfortable switching between the two regularly and without notice.
As a Microsoft Gold Application Development Partner, we offer the opportunity to leverage Microsoft’s latest offerings. The Information Services team oversees the implementation of and integration between cloud and on-
premise systems. Leading, coaching and motivating of our IS team Ensuring responsive, internal customer friendly support for IS services throughout the organization Recommending, planning, communicating and implementing system upgrades / replacement Assist the Director with the leadership of IS / IT service delivery throughout the organization Coordinate the procurement of hardware, software, and consulting-
services Recommending, creating and maintaining documentation for policies and standards Administration and maintenance of our hosting infrastructure, which resides in AWS including hosted web-
mapping applications Server virtualization & maintenance Web Servers (IIS), Active Directory, Group Policy, Office 365, Sharepoint, Skype for Business, Teams) Public cloud administration (AWS) Network administration (Firewalls, Routers, Switches, DNS, DHCP, SMTP) Information Security (endpoint protection, DLP, IDS / IPS, Firewall rules, anti-
spam and anti-phishing) Administration, integration, and support for Salesforce, Business intelligence / Reporting Systems A proven track record of success in IT / IS roles that include leadership Ability to recognize opportunities for improvement and provide recommendations to improve IT throughout the organization Strong working knowledge of web servers and associated technologies Knowledge and experience of virtualization platforms, including hyperconverged systems Strong networking skills, including switching, routing, firewalls, MPLS, Wireless, and WAN technologies Post-
secondary education in IT or equivalent experience Salesforce Admin expertise Information security experience or certifications Experience with IaaS and PaaS infrastructure in AWS and / or Azure Microsoft MCSA or other Microsoft Certifications Cloud certifications in AWS or Azure Top-
notch colleagues that like and respect one another We listen to peoples' ideas and act on them A supportive environment with opportunity for training, professional development and advancement Challenging, interesting work Cutting edge technology (that makes the world a better place) Bottomless book budget Company summer and winter parties (that are fun to attend) We're recognized experts in our field people around the world seek us out Our clients like us We're debt-
free and profitable We only take on ethical projects (our software license agreements even tie in the UN Declaration of Human Rights, the Geneva Conventions of 1949, and / or the Geneva Protocols of 1977) Fair, equitable salaries, a good group benefits program with a health spending account, and profit sharing A cool "non-
Office Spacey" downtown location overlooking Victoria's Inner Harbour Company ocean kayaks stored at a nearby marina (a five minute walk away) An amazing rooftop patio (complete with BBQ and ping pong table) Secure bike storage & showers Lunchtime yoga on Wednesdays and Fridays Thursday lunchtime speakers (lunch supplied) Good coffee (we know how important this is) and free healthy snacks