Associate Professional, Business Analysis-USA
Ingram Micro Inc
Irvine, Canada
3d ago
source : eQuest Inc.

Job Description

Position at Ingram Micro

Job Description Template

Sec tion 1 : Identifying Information

Position Title : Business Analyst

Job code : 150124 USA

Grade : Date Prepared :

Date Prepared : Feb 20 20

Reports to :

Mgr , Export Ops & Systems

Prepared by : Department :

Department : Operations

Business line :

Positions reporting to this position

Target team size : Country / City :

Country / City : US / Irvine

US / Irvine


In this role you will be the primary point of contact and subject matter expert for export compliance systems operations, advise with compliance knowledge and technical expertise.

you will be responsible for working with stakeholders to analyze business scenarios in various ERP systems via building reporting tools (queries) and data analyses, propose and validate solutions by performing UAT and production QA to meet business needs.

The ideal candidate will also help drive process improvements by sharing the primary objective to increase efficiencies, accuracies and productivities.

Major Responsibility : Export Compliance Program Management for Clients

Supporting Actions :

  • Collaborate with high profile clients and project leads on multiple large projects that span across multiple platforms or ERPs (SAP, IMFirst , Impulse, Shipwire, etc.
  • and multiple development teams

  • advise with compliance knowledge and technical expertise during the requirements gathering process
  • Percentage : 30 %

    Major Responsibility : Automation , Process Improvement and System Enhancement

    Supporting Actions :

  • Partner cross-functionally to create and provide data and system requirements needed to develop metrics.
  • Initiate in delivering business and systems process automation improvements and provide solutions with primary objective to increase efficiencies, accuracies and productivity.
  • capture feature / function information at varying levels and document them in a requirements management tool (BRDs, JIRA, etc.)
  • Create test cases and provide UAT results
  • Percentage : 30 %

    Major Responsibility : Performance Metrics, Reporting, and Analysis

    Supporting Actions :

  • Develops key performance metrics and dashboards and presentations to help drive key business decision-making and provide data-driven improvement recommendations through data mining and analyses.
  • Detailed monthly reports along with occasional ad hoc reporting will be required.
  • Percentage : 25 %

    M ajor Responsibility : Supporting Systems Operations and Auditing

    Supporting Actions :

  • Resolve issues and bug reports raised by users in a timely manner.
  • Enhance scripts / applications based on additional new requirements.
  • Produce technical design as required. Create and maintain documentations to provide a comprehensive understanding of scripts / applications.
  • Percentage : 10 %

    Major Responsibility : Export Operations Administration

    Supporting Actions :

  • Manage meetings with internal stakeholders and external clients.
  • Provide timely updates on different phases of the project.
  • Percentage : 5 %


    Education : Bachelor's degree .

    Experience : Previous analytical experience required.

    Excellent interpersonal , verbal and written communication skills

    A complex level of knowledge of the MS office Suite, including :

  • MS Excel - writing macros, developing formulas, using functions such as pivot and lookup tables
  • MS Access - multi-table queries, report generation, macros, forms (preferred)
  • General knowledge in MS Outlook, Word, Power Point.
  • Experience with Query Languages (SQL, Python) recommended

    Working k nowledge with Magellan or other Business Intelligence software , creating queries and report generation is a plus

    Familiarity with ERP system such as SAP / GTS, or other Trade Compliance systems and tools is a plus .

    Ability to analyze and interpret statistical reports .

    Time management, prioritization, and organizational skills; ability to prioritize among demanding and sometimes conflicting requirements.

    Attention to detail and data integrity ; with hi gh level of d il i gen ce and professionalism

    Occasional extended work hours may be required.

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