Insurance Account Administrator, Personal Lines
Ancaster, ON, CA
4d ago

Business Line : Personal Lines

Hours Per Week : 35 (Full-Time)

Location : Calgary, Alberta (https : / / / about-nfp / find-an-office)

Job Duration : Full-Time, Permanent

About the Role

We’re growing our Personal Lines Admin team. We are looking for an Account Administrator / Client Assistant to interact with clients on a day-to-day basis while managing a variety of administrative tasks.

More specifically, this role will play an essential role in servicing, guiding, and resolving our clients’ issues. With this role, you will open the door to an exciting career path opportunity with NFP and be a valued member and key partner in ensuring client satisfaction.

What You’ll Do

  • Prepare invoices and billing material and assist with requests for payment
  • Prepare pre-renewal client information packages
  • Reporting of claims where required
  • Assist front line service and sales staff with various backend service request
  • What You Bring

  • Some customer service and / or admin experience is an asset preferably in finance or insurance
  • Strong ability to work collaboratively in a remote / hybrid environment
  • Strong time management, organizational, and ability to consistently meet deadlines unsupervised
  • Quick learner and comfortable in an uncertain / changing environment
  • Knowledge of personal lines billing and payment options is an asset
  • Experience with EPIC or other industry software is an asset
  • Proficiency in the Microsoft Office suite of products
  • About NFP

    We’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner.

    We enable client success through the expertise of over 800 employees based in Canada, more than 6,000 employees globally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions.

    NFP is the 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).

    Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.

    K, and U.S. office locations. To learn more, please visit https : / / / private-client-resources / personal-insurance.

    What’s In It For You

  • A competitive wage including a performance bonus, group health and dental benefits from day one, flexible leave days, RRSP matching, and continuing education assistance / reimbursement
  • Access to NFP’s robust online talent development platform that facilitates knowledge sharing, and enables you to track as you progress through the various programs
  • A Focus on Employee Well-being including partnerships with well-regarded Health & Wellness organizations
  • Opportunities to grow as an insurance professional and advance your career with a clear direction, fully utilizing your potential
  • Motivating work atmosphere
  • A global team of insurance experts with strong leadership focused on employee retention, growth, industry innovation, and collaboration
  • Our employees are the foundation of our success.

    NFP is a big company a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

    We understand that more people mean more experience, more expertise, more diversity of thought, and more opportunities to understand the world we share together.

    By embracing organic collaboration and innovation, we are able to integrate an array of ideas and perspectives to continuously refine what we do and how we do it.

    Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development, and inclusion, fostering personal and professional growth that keeps us moving forward.

    Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work.

    From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

    Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field, or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

    Accommodations are available on request for candidates taking part in all aspects of the selection process.

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