Imaging Technician - Waterloo
Recrute Action
Waterloo Southeast, ON, ca
6d ago

Job Information

Job Opening ID 2460 Industrie / Industry Administration Industry Financial Services Work Experience 0-1year City Waterloo Southeast State / Province Ontario Zip / Postal Code N2J

Job Description

Are you looking for a stimulating and dynamic job in the surrounding area of Waterloo? Would you like to be apart of a team that believes in your potential and apart of a great company that will help you advance in your career?

This is the job for you! We are currently looking for three Imaging Technicians for one of our clients in the insurance industry.

What is in it for you :

  • Our client is in the TOP 100 Employers in Canada
  • Salary of 14.25 $ / h
  • 3 months contract
  • Full time hours
  • Dynamic and professional environment
  • What you will need to succeed :

  • Strong organizational and time management skills for a high volume, deadline driven environment
  • Critical attention to detail and accuracy
  • Ability to recognize a wide variety of documents
  • Works well independently as well as in a team environment
  • Ability to manage fluctuating volumes of work and to set short term priorities
  • Working knowledge of AWD, CICS, Lotus Notes, IAS, Compass, Info Direct
  • Excellent communication skills both verbal and written
  • Excellent customer service skills
  • Ability to maintain confidential information
  • Demonstrated PC skills
  • Proven knowledge of all BU doc types, and forms recognition
  • Experience operating office equipment and ability to trouble shoot minor hardware and software issues.
  • A day in the life of an Imaging Technician :

  • Responsible for opening, preparing and sorting of all mail received slated for digital imaging and subsequent processing
  • Analyzing the content of the documents to identify what Business area / work type it belongs to (Individual Life, Wealth Management, Affinity, GSRS, Bank and / or Group
  • Applying the appropriate tracking methodology for specific mail streams and processes
  • Performing document scanning responsibilities on high speed scanners
  • May be responsibilities monitoring select work flow queues to trouble shoot imaging issues directed from Business Unit processing areas
  • Provide the appropriate level of QC
  • Provide excellent quality customer service and acts as a liaison between Office Services and the Business Unit customers
  • Maintain a consistent workflow with the ability to set priorities and work within tight deadlines to meet all Service Level Agreements, which in turn directly impact the ability of all Business Units to process their work
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