Client Care Coordinator
Nunavut Government
Iqaluit, Canada
3d ago

This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

This employment opportunity is open to all applicants.

Reporting to the Manager, Mental Health and Addictions (MHA), the Client Care Coordinator is specifically tasked with linking and navigating complex systems for both domestic and out of territorial resources including but not limited to, first episode psychosis, substance use disorders, and / or chronic persistent mental illness (CPMI) for Iqaluit based clientele.

The Coordinator is responsible for all aspects of case management for Iqaluit based Mental Health and Addiction Clients receiving treatment throughout Nunavut and Out-of-Territory (OOT).

The primary goal of this position is to support client and families well-being while they are progressing through multiple systems of care.

The Coordinator will be responsible for providing : ongoing support, assessment, coordination between the clinical teams and multiple Government of Nunavut departments, various local and OOT treatment centres and facilities through planning, implementing, communicating, monitoring and evaluating actions taken to meet the client and family community needs.

The Corodinator will also be working with clinicians located in inpatient facilities in Iqaluit, the Community and OOT to facilitate appropriate discharge planning and ensuring that all necessary supports are in place for the client and their families.

The Coordinator will also coordinate new referrals and the integration of new intakes into current programming regimes to ensure that the proper supports are in place in Iqaluit.

The knowledge, skills, and abilities required for this job are usually obtained through a recognized undergraduate degree in a health-related field including social work along with two (2) years of mental health or addictions experience within a clinical environment.

The Official Languages of Nunavut are Inuktitut, Inuinnaqtun, English and French. Fluency in more than one of Nunavut’s official language is an asset.

Knowledge of Inuit language, communities, culture, land and Inuit Qaujimajatuqangit is an asset.

Equivalencies that consist of an acceptable combination of education and experience may be considered.

An eligibility list may be created to fill future vacancies.

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