DescriptionOur Client is seeking a Business Analyst to assist with delivering releases and providing production support or participate in projects as needed.
Support activities will include liaising with business areas and a technical team following ITIL to resolve incidents, raise defects, and implement changes as part of managed releases.
SkillsICT, Production Support, Use Cases, Test Scripts, SQL Server TypeContract Project Description Experience Required / Mandatory Skills
Demonstrated experience working in an ICT environment. (8 years)
Experience with in a Production Support role. (5 years)
Experience managing a product backlog or change log and executing releases from planning to implementation. (5 years)
Experience writing User Stories, BRD and / or Use Cases and managing requirements through the SDLC. (5 years)
Experience developing test scripts and performing system testing. (5 years)
Experience working in a SQL Server environment. (5 years)
Candidate must be available to write an ONLINE pre-qualification exam and must pass the exam to be considered for this position.
Nice To Have Skills
The ability to learn quickly, problem solve / troubleshoot, work independently and in a team.
Professional attitude and quality deliverables supported by ability to provide and meet estimates.
Experience with Documentum. (1 year)
Experience with ITIL. (1 year)
Experience documenting business processes, procedures, standards and guidelines. (1 year)
Experience as working in an agile environment as a business analyst. (2 years)
Experience facilitating workshops or JAD sessions. (1 year)
Experience with Microsoft Team Foundation. (2 years)
Experience with Organizational Change Management. (1 year)
Experience with projects spanning multiple technical environments. (1 year)
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Do you have Canadian education (e.g. certificate, diploma or degree) or your foreign credentials certified by Immigration Canada, IQAS or any accreditation acceptable to the Government of Canada or Alberta?
Experience developing Business Cases or Business Case Summaries. (1 year)
Experience developing and delivering training materials. (1 year)