Transportation Assistant Team Leader *$2,500 Signing Bonus
Domino's Corporate
Cambridge, Ontario, Canada
3d ago

Job Description

Assist the D&S Team Leader with the supervision and coordination of delivery and service team members. Effectively and efficiently handle customer service complaints and concerns.

Train new team members in job duties and periodically conduct route observations with drivers. Comfort level working in a diverse, fast paced environment.

The schedule will be Monday to Friday, afternoon shift.

RESPONSIBILITIES AND DUTIES

80%) Assist Delivery and Service Team Leader in leading the D&S Team

Leadership :

  • Recruit and interview new team members
  • Train, coach and counsel team members
  • Handle all driver concerns in Team Leader’s absence
  • Assist with annual performance appraisals
  • Make recommendations to Team Leader for pay increases
  • Attend and participate in annual Leadership & Development training sessions
  • Assist with coordinating safety / team / quarterly meetings
  • Coordinate local backhauls with yard driver and other resources
  • Assist with building daily outbound packages including keys
  • Act as a resource for all drivers questions
  • Reporting / Budget :

  • Assist with all D&S generated reports
  • Contribute to development of annual department budget preparation for the Director for review and approval
  • Routing / Scheduling :

  • Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
  • Assist TLs with daily routing, participate in routing analysis, and ensure maximize delivery efficiencies, and driver safety through proper load spreading in load creation
  • Conduct route analysis and recommend saving opportunities to Team Leader
  • Assist in monitoring mis-deliveries. Make recommendations to Team Leader on avoidance strategies
  • Works with operations to establish program for fleet use and availability
  • Assist in accident investigations
  • Customer Relations :

  • Assist in answering Slice of Pie complaints
  • Maintain positive customer relationships
  • Assist customers / franchisees with service issues and drivers with store access
  • Perform other duties as assigned by leadership to support the efficient operations of the center

    Maintain a safe and positive work environment in compliance with OHSA, company standards, and local, provincial and federal requirements

    20%) As needed, if qualified, drive company commercial vehicle for deliveries, training and coaching, or to leasing company for service / maintenance

    Qualifications

  • High School Diploma or GED, some college preferred
  • 2-3 years of documented supervisory experience
  • 2-3 years route scheduling experience
  • Knowledge of Ministry of Transportation rules and regulations
  • Working knowledge of Microsoft office software
  • Results-oriented with strong organizational, decision making and people skills
  • Must be able to lift up to 50 lbs. frequently and, on occasion, perform heavy pushing / pulling of product and work in extreme temperatures, both indoor and outdoor
  • Commercial (AZ) Driver’s License would be a plus
  • PHYSICAL DEMANDS

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls;
  • reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products, supplies, files up to 20 pounds.

    Additional Information

    We would like to acknowledge your hard work, and to ask for your commitment to stay with us by providing you with a $2,500.

    00 Join and Stay Bonus.

    Bonus payment details : At the time of hire you will receive $2,500.00 in your first paycheck.

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