Great Blue Heron Casino is seeking a qualified individual to fill the role of Supervisor in our Housekeeping Department.
Under the general direction of the Facilities Manager, this position is responsible for overseeing the daily activities of Housekeepers and Washroom Attendants while maintaining a safe and welcoming work environment for all employees.
Primary Responsibilities :
Excellent internal and external customer service skills are required to be displayed at all times
Responsible for the supervision of housekeeping employees and daily housekeeping operations to ensure cleanliness of the Casino
Schedule and replace absent employees to ensure department is fully staffed
Prepare and delegate cleaning schedule and coordinate activities with other departments as required
Conduct daily inspection of assigned areas to ensure safety and cleanliness standards are maintained
Safeguard all confidential information
Assist housekeeping staff in performing daily requirements as required.
Ensure adherence to company’s policies and procedures
Assist Facilities Manager in the development of employee competencies, morale and efficiency as required.
Other duties may be assigned by the Facilities Manager.
Minimum 3 years of commercial cleaning experience, preferably in a supervisory role
Previous supervisory experience within a unionized environment preferred.
Specific knowledge of floor care, commercial cleaning products, WHMIS
Strong leadership and motivational skills
Excellent problem-solving and conflict resolution skills
Must have excellent customer service skills
Strong time management and ability to prioritize tasks
Ability to maintain confidentiality
Ability to work in a fast-paced environment
How to Apply :
Submit your application to HR by emailing your resume and cover letter to Deborah Timperio Please contact HR if you require assistance / accommodation during the interview process.
The successful candidates will require licensing approval by the Alcohol and Gaming Commission of Ontario.
We thank all that apply however only Candidates selected for an interview will be contacted.