Receptionist
E.S. Fox Construction
Thunder Bay, ON, CAN
12h ago

ABOUT US :

Established in 1934 as a small plumbing and heating company, E.S. Fox Limited today is recognized as a pre-eminent Canadian multi-trade Industrial, Commercial, Institutional and Nuclear constructor and fabricator.

E.S. Fox Limited works in the industries of oil and gas, petrochemical, mining, pulp and paper, steel, automotive, pharmaceutical, casinos, hotels, hospitals, schools, and themed entertainment.

The company is headquartered in Niagara Falls, Ontario, and maintains full-service regional offices in Hamilton, Toronto, Port Robinson, Oshawa, Tiverton, Kingston, Sudbury, and Thunder Bay.

With a strong commitment to health, safety, and the protection of the environment, E.S. Fox Limited has earned a reputation as a people-first, environmentally conscious, socially responsible constructor.

The Thunder bay, ON location is looking for a dedicated, customer service-oriented and professional Receptionist to join the team.

SUMMARY OF THE ROLE :

The Receptionist will direct front desk activities including the accurate and timely routing of telephone calls, and all reception activities.

This position would be subject to potential future advancement within the company.

KEY CUSTOMERS SERVED :

  • Company operations group including branch and head office staff
  • Customers and Suppliers
  • Area and Division Managers
  • Senior Management
  • Job Site Personnel
  • KEY RESPONSIBILITIES :

  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
  • Direct visitors by maintaining employee and department / branch directories; giving instructions
  • Perform clerical duties and maintain front desk security
  • Receive and distribute mail
  • Schedule appointments, boardrooms and resources using manual and / or the computerized systems
  • Answer incoming calls on multi-line telephones and screen, relay, or provide information as required
  • Administer and document office operating practices such as administrative record keeping systems, forms control and templates
  • Maintain accurate spreadsheets for various company documents and databases
  • Perform a variety of administrative duties such as, but not limited to; Maintenance of employee records, payroll preparation, maintaining filing systems, indices and directories, performing data entry and transactional duties as required
  • Coordinate collection, distribution and preparation of project related records and reports as required and looks for ways to improve efficiencies in this process
  • Various clerical duties using a many different systems or procedures as required or directed by Management
  • Appropriately handle information to and from customers, suppliers, project managers
  • Use various software applications, such as Microsoft Office, Adobe and / or software packages to assemble, manipulate and / or format data and / or reports
  • Perform other duties or responsibilities as may be determined by Management from time-to-time
  • Ensure responsibilities and accountabilities are carried out in a safe manner in accordance with E.S. Fox Limited safety policy / procedures, ISO 18001 standards and OHSA requirements
  • Ensure that environmental aspects within his / her sphere of responsibility are adhered to pursuant to ISO 14001 requirements
  • Accurately process, maintain, and update documentation, records and corporate templates without error
  • Provide accurate and timely information when required
  • Respond quickly, accurately and courteously to incoming calls and visitors
  • Work to consistently improve processes and efficiencies where applicable
  • KNOWLEDGE AND EDUCATION REQUIREMENTS :

  • Working ability in Adobe, Microsoft Word, Excel, PowerPoint and Outlook
  • SPECIFIC EXPERIENCE AND SKILLS :

  • 3+ years of previous switchboard, reception, or administrative experience
  • Construction industry experience is an asset
  • Operational knowledge of office equipment and machinery such as telephone system console, desktop computer, fax equipment, photocopy / scanner equipment
  • Exercise administrative judgment and assume responsibility for decisions, consequences and results having an impact on people, costs and / or quality of service
  • Demonstrated ability to maintain highly confidential & sensitive information
  • PERSONAL ATTRIBUTES :

  • Reliable
  • Ability to multi-task
  • Well organized, articulate, personable, professional & positive attitude
  • Detail-oriented, accurate, and thorough
  • Ability to work with all levels in the organization
  • Excellent communication skills - both verbally and written
  • E.S. Fox Limited is an equal opportunity employer committed to providing an inclusive, barrier- free workplace. We will accommodate applicants with disabilities throughout the recruitment and selection process.

    Please advise Human Resources to ensure your accessibility needs are accommodated throughout this process.

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