Assistant Store Manager
Canadian-tire
Ontario-Brantford, CA
4d ago

Leadership :

  • Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
  • Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
  • Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
  • Develop and lead recruiting and hiring strategy for store, maintain a complete team
  • Operations :

  • Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standards
  • Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
  • Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
  • Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions
  • Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
  • Executes and or delegates delivery of planograms, and merchandising directives
  • Ensures accurate execution and completes daily review of shipping / receiving / returns processing and documentation according to company policies
  • Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
  • Customer Service :

  • An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
  • Supports the commercial sales team by providing customer service support
  • Ensures and leads execution of the customer experience, and provides resolution for all customer concerns
  • Training :

  • Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
  • Create development plans and conduct annual appraisals for management team; to improve any performance gaps
  • Complete and hold team accountable to complete required training within timeframes
  • Able to work retail hours including scheduled evenings, weekends and holidays

    Who you are

    We are looking for individuals who are :

  • Business Savvy you have a customer focused mindset and can plan, execute, and drive sales
  • Leaders you lead by example and have a passion for coaching, developing, and inspiring your team
  • Culture and brand ambassadors you love the work and take pride in our brand
  • If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

    What you bring

  • Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
  • Fundamental computer skills an asset
  • Passion for automotive or automotive enthusiasts
  • Strong knowledge of automotive parts aftermarket industry
  • A good base of knowledge of automotive operating systems including point of sale
  • Assets : Possession of a valid driver's license is an assetAutomotive Training or Certification is an asset
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