Senior Strategy Manager-Retail Strategy
Toronto, ON, CA
4d ago
source :

Make strategic decisions that will shape the future

Are you a high performer who thrives in a fast-paced environment, comfortable with driving change and interested in shaping the future strategy of retail at TELUS?

Then this is the role for you!

TELUS is one of the largest companies and retailers in Canada, with a distribution network of 400 Corporate Stores and 1500 partner retailers.

In this role you will work directly with senior leadership as well as other cross-functional stakeholders to set the future direction for TELUS' retail strategy, either from internal sources or industry trends, and then quickly spring into action turning strategy into viable operational business plans.

We are looking for an individual with change management experience, particularly with transformational programs, stakeholder management and critical thinking skills who can support both short and long term planning activities.

Key Responsibilities

  • Work in collaboration with the leadership team to ensure strong alignment between corporate strategies and priorities to those of the TELUS Retail Team
  • Provide insight, and analysis for recurring strategic deliverables including; annual strategic planning (Strat Check) and monthly leadership reviews
  • Build partnerships with cross-functional stakeholders including Sales, Marketing, Digital and Customer Experience teams to optimize customer engagement, build and maintain integrated roadmap impacting retail
  • Develop hypotheses and present concepts and insightful recommendations to senior leadership
  • Lead all "selling" documents for key initiatives & strategies communicated to the executive leadership team, ensuring highest quality is presented
  • Qualifications :

    You're the missing piece of the puzzle

  • Strategic agility : drive ideation and strategic initiatives; create competitive, breakthrough strategies and plans; provide accurate and timely analyses;
  • and clearly articulate vision

  • Excellence in dealing with ambiguity : bring your experience building solutions and solving problems with minimal direction in a fast-paced shifting environment
  • Retail business acumen : showcase your ability to understand retail and / or telco industry, including omni-channel operations, processes and measurements
  • Outstanding presentation skills : leverage your ability to communicate confidently and effectively with all levels of the organization;
  • constructing presentations and translating complex visualization of ideas and strategies to executive leadership

  • Courage to do and advocate for what is right and best for the organisation
  • Ability to work effectively with cross functional teams at all levels of the organization
  • Organization and time management skills with ability to manage high volume workloads
  • Ability to flex your work schedule to meet the demands of the business
  • Great-to-haves

  • Minimum 5 years of equivalent business experience
  • Strategy development, change management, and analysis
  • Telco and / or Retail experience an asset
  • Consulting experience an asset
  • Master of Business Administration (MBA) degree considered an asset
  • Who is TELUS?

    We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion?

    At TELUS, you create future friendly ® possibilities.

    At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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