Technical Inside Sales (Valves & Fittings)
Spirit Staffing and Consulting Inc.
Edmonton, Alberta, Canada
1h ago

Technical Inside Sales

Our Client services the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Responsibilities :

Communicate, correspond and offer committed support to customers. Respond to incoming Customer inquiries, develop Accounts, generate quotations, utilize internal data bases.

Maximize gross margin sales through careful analysis during the quote process. Identify and act on opportunities to increase market share by growing sales.

Provide product prices, delivery schedules, payment terms and offer substitute products where applicable. Assist Outside Sales or Branch Management in prioritising business.

Determine Customers requirements and expectations in order to recommend specific products and solutions. Enter purchase order, Customer orders, and offer trade discounts as applicable.

Support and work well with internal Departments in order to maintain the highest levels of Customer service. Participate in meetings, training opportunities and maintain personal product knowledge.

Monitor expected ship dates to ensure timely delivery and expedite as needed. Provide prompt responses to internal and external Customer, Vendor and Branch inquires.

  • Requirements;
  • High School Diploma or General Education Degree (GED) and additional post-secondary training or education; Any combination of two or more years in customer service, inside sales and / or warehouse services in a position with increasing;
  • responsibility, to include demonstrated leadership / supervisory experience; Product knowledge of valves, fittings and flanges would be a very strong asset.

  • Demonstrated competence in the use of computers and software applications; • Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others;
  • • Ability to effectively present information in one-on-one and small group situations; • Willingness and ability to be on call as needed to provide 24-

  • hour service to customers; • Willingness and ability to travel within and outside branch service area, with occasional overnight stays;
  • • Valid Driver's license.

    Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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