Appliance Technician
The Brick
St. Catharines, ON L2S 0A4 CA
7d ago

If you've been looking to join a team that values your energy and talents, offers multiple career paths, and provides you with continuous development opportunities, you’ve found it! Since 1971, The Brick has been led by visionary men and women who have embraced each business opportunity with the drive for success.

We want you to join our winning team and experience The Brick Way!

Position Overview :

This position is responsible for being the face of The Brick, demonstrating enthusiasm while delivering superior customer service to ensure the highest level of customer satisfaction!

Responsibilities :

  • Provide customers with courteous and professional in-home servicing of major appliances
  • Conduct appliance assessments to determine the issue
  • Resolve installation issues
  • Estimate the costs of repairs / replacements
  • Order parts and ensure inventory supply levels are sufficiently maintained
  • Communicate with customers regarding details of the assessment and servicing required
  • Provide information to assist customers in obtaining optimum performance of their products
  • Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
  • Adhere to all health and safety, security, building and departmental procedures
  • Ensure the proper maintenance of shop tools and vehicles
  • Job Requirements

  • High school diploma or equivalent
  • 2 or more years previous experience and / or education in major appliance service
  • Valid driver’s license (must be able to provide a clean driving abstract)
  • Outstanding Customer Service skills
  • Excellent written and verbal communication skills
  • Professional and courteous phone etiquette
  • Highly developed technical, investigative, and analytical skills
  • Punctuality and dependability a must
  • Must be organized and detail oriented
  • Appliance Technician certification or willingness to obtain one
  • Why work for the Brick?

  • Flexible employer - paid benefits including Health , Dental and Paramedical Services for you and your family
  • Paid training
  • Career progression program
  • Access to free personal development training through The Brick University
  • Employee discounts & Personal " Paid " days off
  • Recognition, incentives, prizes and giveaways!
  • Be a part of Canada’s largest home furnishings retailer!

    Number one in quality home furnishings across Canada.

    We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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