International Education Advisor
Douglas College
New Westminster, BC, CA
11h ago

Work Arrangements

This regular full-time (35 hours per week) position is available starting September 10, 2018. Regular hours of work are Monday to Friday, 9 : 00 am to 5 : 00 pm. No modified schedule.

Occasional work arrangements at our Coquitlam campus and Anvil Centre will be required. Occasional weekend and evening shifts will be required.

What Douglas Offers

DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms.

It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.

The Role

International Education Advisors effectively promote Douglas College academic programs and services to prospective international.

Engaging across a broad demographic, Advisors raise awareness of the Douglas brand, promote the advantages of choosing our College and provide information about learner pathways, application and immigration procedures, admission requirements and student services.

Once enrolled, Advisors assist students with program planning and course selection, connect students with College services and resources and assist with student-focused events.


  • 1. Student Advising a. advises international students in issues related to application, admission, program and course selection, registration, transfer, and graduation procedure of the College;
  • b. creates, updates and safe-keeps the international student files; c. advises and assists students in external policies and procedures in regard to essential issues related to international students, including Citizenship and Immigration Canada (Study Permits, Temporary Resident Visas, Work Permits), Canadian diplomatic missions in Canada, private and public medical insurance plans;
  • d. advises and assists domestic students in seeking international program and project opportunities.

  • 2. Student Support a. provides support to international and domestic students in all issues related to International Education opportunities at the College;
  • b. coordinates and / or provides various types of orientation programs for international students on a regular basis, including social, cultural, safety-

  • related, academic and college and university system-related information; c. monitors progress of international students and provides ongoing support, referring students for professional assistance, when appropriate;
  • d. prepares and updates documents such as orientation information booklets, manuals and other publications for international students;
  • e. in cooperation with the Assessment Centre and the English as a Second Language Department, works on the invigilation of the English as a Second Language assessment sessions for international students;
  • f. prepares timetables for the first-time international students in the English as a Second Language program based on their English proficiency assessment;
  • g. organizes and / or provides orientation programs for domestic students who are participating in international programs and projects.

  • 3. International Student Recruitment a. recruits international students under the supervision of the the Manager (or their designate);
  • b. makes recommendations to the the Manager (or their designate) in implementing contracts with student recruitment agents;
  • c. makes recommendations to the the Manager (or their designate) in developing and implementing a student recruitment strategy for a specific market or markets;
  • d. represents Douglas College, in Canada or abroad, at study abroad fairs or foreign institutions, including making presentations to international students and / or counsellors.

  • 4. Linkage Programs and Contracts a. makes recommendations to the the Manager of Douglas International in implementing institutional linkage programs;
  • b. coordinates institutional linkage programs and projects with appropriate department(s) of the College under the supervision of the Manager of Douglas International (or their designate);
  • c. coordinates administrative functions of the enrolment of international students into English as a Second Language immersion program, including communicating with representatives of foreign institutions and study abroad agents;
  • calculates, tracks and issues commission payments to study abroad agents for referrals to non-credit ESL immersion programs.

  • 5. Other duties a. processes a variety of correspondence, reports, and other documents, based on established procedures;
  • b. prepares and updates information and statistics of the Centre for reports or materials required for internal and / or external purposes;
  • c. carries out other related duties as assigned by the Manager.

    To Be Successful in this Role You Will Need

    1. A degree in a related field from a recognized post-secondary educational institution plus two years of relevant related work experience.

    An equivalent combination of education, work-related learning and experience may be considered.

    2. Good working knowledge of the Canadian and British Columbia post-secondary education system, including admission requirements, programs of study and Douglas College program offerings, admissions criteria and learner pathways.

    3. Familiarity with the post-secondary educational systems in B.C. and Canada including familiarity with International Education and with Immigration, Refugees and Citizenship Canada (IRCC) policies and procedures related to international students.


    4. Strong asset to have credential or training as RISIA (Regulated International Student Immigration Advisor) or RCIC (Regulated Canadian Immigration Consultant).

    5. Excellent interpersonal and intercultural communication skills, including written and verbal fluency in the English language.

    6. Fluency in a second language is preferred (reading, writing, listening, speaking) based on departmental needs.

  • 7. Demonstrated ability to : Communicate professionally and effectively in writing, in person or on the telephone with staff, faculty, administrators and students;
  • Interact effectively and respectfully with people of diverse cultural backgrounds and whose native language is not English, including students, College employees and the broader community.

  • Make engaging presentations and speak to small and large groups in formal and informal settings, and be flexible in adapting speaking and presentation styles to people of various backgrounds and cultures;
  • Effectively engage with prospective and current students to identify and help them achieve their educational and career objectives.

    Provide efficient student-centred service to individuals and groups in a high volume setting. Develop, establish and maintain good working relationships and work effectively as part of a student services team and the wider college community.

    Ensure accuracy of information and attend to details. Be analytical and possess problem solving skills. Exercise good judgment, objectivity and thoughtfulness in decision-

    making and maintain a high degree of confidentiality. Ability to multitask and to work under pressure in a high volume setting.

    Work independently with a minimum of direct supervision, as well as establish priorities and achieve deadlines. Be dependable and reliable.

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