Senior Business Insights Analyst
TD Bank Group
Mississauga, Canada
25d ago

TD Description

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Department Overview TDCT Personal Banking Delivery Excellence : Operations Insights (OI) is a diverse team focused on providing a comprehensive view of business activities to support management by fact.

An exciting opportunity exists to join the OI team within Business Management, Solutions and Shared Services (BMS3) as a Senior Business Insight Analyst.

This role offers you a unique opportunity to influence performance of large organization within TDCT through timely identification of business issues and opportunities Job Type Regular Job Status Full Time Hours 9-

5 Business line TD Canada Trust Job Category - Primary Operations & Underwriting Job Category(s) Operations & Underwriting

Technology Solutions

Job Description Reporting to the Manager Analytics & Insights, the Senior Business Insight Analyst is responsible for the creation and maintenance of Balanced Scorecards, operational dashboards, reports and analytics that inform decisions around improving operational performance in Personal Banking Delivery Excellence .

Job accountabilities include equal mix of business and technical skills. This position is focused on business requirements definition, data profiling and data management.

The successful candidate should be adept at isolating insights that can be drawn from large, seemingly unrelated datasets, and putting these insights into a clear and concise package ready for Executive level audiences. Job Requirements

This position requires excellent technical and financial acumen, as well as demonstrated data management ability, strong leadership, and excellent analytical and problem-

solving skills. The chosen candidate must be a mature individual who is able to work with minimal supervision, contribute to a positive work environment, and manage multiple assignments with varying deadlines.

Collaborate with business leads to elicit information requirements and articulate those requirements in a manner that can be easily understood by Business Intelligence Specialists

  • Coach your fellow teammates to improve their business analysis and technical skills
  • Collaborate with data owners to identify data elements to address reporting requirements.
  • Collaborate with Relationship Managers for metric definition activities
  • Conduct data profiling to test if data is available and of an acceptable quality to support business requirements.
  • Collaborate with data steward to implement, maintain & enhance Data Governance , Data Quality and related policies, requirements in alignment & compliance with TD’s Enterprise frameworks & associated
  • related policies, requirements in alignment & compliance with TD’s Enterprise frameworks & associated standards
  • Define, build and manage data dictionary. Contribute to development and maintenance of logical model for Operations Data.
  • Monitor data quality and identify opportunities for improvement
  • Contribute to Data analysis identifying operational and / or product trends
  • Streamline and improve existing reporting to eliminate errors and redundancies
  • Ad-Hoc reporting and analysis as required to support internal and external business partners
  • Acts as the central point of contact across Operations on data related issues and inquiries
  • Develop and maintain knowledge of data available in upstream source systems to support Operations businesses.
  • Ensure Operations Data is maintained in compliance with Enterprise data standards
  • Supports the user community by enabling access to Operations Data and helping users interpret the data to drive actionable business insights.
  • Provide on-going communications on project status and systems capabilities.
  • 5+ years business analysis experience
  • Business analysis accreditation considered an asset
  • Experience in Operational roles considered an asset
  • Project management experience considered an asset
  • Additional Information

  • Minimum 2 years of experience working in the banking or closely related industry in a Data Management or Analytical role
  • Interpersonal and relationship management skills with a focus on negotiation and collaboration
  • Proven record of professional interactions with managers, consultants and regulatory bodies
  • Ability to influence and get things done without direct authority
  • Excellent written and verbal communication with the ability to present ideas and facilitate discussions to build consensus
  • Strategic thinking & organizational skills
  • A strong attention to detail and the ability to consider how work underway impacts other areas / projects
  • Ability to thrive in a face paced, dynamic, detail oriented environment. High tolerance for the pressure of constant change and stringent timelines
  • Demonstrated ability to multitask and deliver on multiple projects.
  • Experience with Balanced Scorecards is an asset
  • Familiarity with Microsoft SQL Server suite of tools an asset
  • Proficiency in T-SQL querying is required
  • Inclusiveness

    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

    We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

    If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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