Credit & Collections Representative
Peak Associates Limited
Scarborough, ON
28d ago

Overview :

Ensure that all accounts are collected in a timely manner and that their balances are within credit terms while maintaining good customer relations.

The hours for this position are 8 : 30 am - 5 : 00 pm.

Essential Duties and Responsibilities :

1. Collection

  • Weekly review of all independent collection
  • Ensure consistent collection on all independent accounts
  • Ensure that all accounts are within credit terms
  • NSF replacements
  • Processing of visas
  • 2. Obtaining credit references on Independent accounts

  • Ensure all new accounts are checked for credit references before opening a new account
  • Ensure that all independent accounts are registered under the PPSA
  • Processing and finalization of change of ownerships
  • 3. Customer contact

  • Resolving credit problems on a timely basis
  • Constant communication with customers and all depots as well as the sales force
  • Dealing with customer general inquiries
  • 4. Reconciling Accounts

  • Ensure that splits are done between new accounts and old accounts correctly
  • Reconciling major independent accounts
  • Reconciling delinquent accounts to identify specific problems
  • Working with the audit team for any problematic account
  • The skill requirements for this position are :

  • University Degree
  • Excellent communication skills both oral and written
  • The ability to multi-task
  • Organized with high attention to detail
  • Excellent phone etiquette, positive attitude, and customer service skills
  • Apply
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