The Tavern United Assistant Manager is responsible for assisting the Tavern United Manager in the daily operations while ensuring exceptional quality food & beverage services in a fun & exciting restaurant atmosphere.
If you think you have what it takes to join our team, we want to hear from you!
Please send your resume to chookham canadinns.com Areas of Responsibility : Participates in the development of business strategies for Tavern United which are aligned with the overall objectives of the hotel
Organize and implement Productivity and Performance standards for the Department while successfully achieving departmental goals and objectives as it relates to the operating budget.
Scheduling of staff while maintaining and achieving budgeted / forecasted labor costs
Forecasting revenues and pro-actively addressing trough periods.
Monitors status regularly and adjusts strategies as appropriate
Ensures the highest quality of product within cost constraints by managing and overseeing food preparation
Ensures adherence to Canad Inns standards of food quality, recipes and preparation
Inspects and ensures the proper set up and readiness of each item on menus
Monitors and proactively responds to the local marketplace
Keeps current with local competition
Takes appropriate action to maintain the competitive status and profitability of the operation
Actively involved in promotions or events related to Tavern United
Develops and implements strategies and practices which support employee engagement
Provides employees with training needs to understand expectations and perform job responsibilities
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Creates 100% guest satisfaction by providing employees with the training and resources they need to maximize employee engagement and deliver Canad Four Star Service and teamwork
Communicates and reinforces the vision for Canad Four Star Service to employees
Ensures that employees provide Canad Four Star Service and teamwork on an ongoing basis
Uses teamwork to support guests and employees
Seeks opportunities to improve the guest experience by seeking feedback and reviewing management reports and developing strategies to improve department and hotel services
Provides employees with the tools, training and environment they need to deliver Canad Four Star Service and teamwork
Success Factors : Focus On the Guest Seek to understand the guest, internal and external customer and meet and exceed the needs of both the guest and the company.
Attend to Detail Ensure that work is accurate, thorough and to the highest standards.
Take Responsibility Demonstrate personal ownership of tasks and follow through to get the required results.
Apply Professional, Product, or Technical Expertise Demonstrate the ability to apply technical, professional, or product expertise to everyday hotel situations.
Foster Teamwork Work well in a team environment and motivate teams to sustain exceptional levels of performance.
Communicate Effectively Clarify and provide information so that coworkers, customers, and suppliers understand and can take action.
Build Strong Relationships Foster trust and cooperation among coworkers, customers, and suppliers; develop and sustain personal contact in order to provide mutual benefit.
Improve Continuously Constantly assess and adapt current practices to perform a task better, faster, or more efficiently.
Demonstrate Openness and Respect for Others Value and remain open to new ideas and perspectives.
Develop Self and Others Continually work to develop own capabilities and the capabilities of others.
Key Skills and Requirements : Organization Demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time.
Stand-up and / or One-on-one Training Skilled in the use of techniques and strategies required to deliver training material in group and one-on-one settings.
Payroll Control and Scheduling Determine appropriate staffing levels based on forecasted revenue and anticipated business and create staffing schedules which optimize the balance between desired profitability, customer demands and employee desires.
Performance Management, Supervisory Demonstrate ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels.
Menu Content and Impact Understand different types of cuisine and wine, how menus are developed and pricing guidelines and how each outlet can improve.