Lead IT Applications Engineer - Digital Products Operations
Baxter
Mississauga, Ontario, Canada
6d ago

Baxter International Stai cercando una carriera che conti?

In Baxter, crediamo che ogni persona meriti un’opportunità di avere una vita sana, senza malattie e ricca di possibilità.

Vediamo un mondo pieno di opportunità di guarigione, con possibilità di cura a disposizione di coloro che oggi hanno scelte limitate.

Immaginiamo nuovi modi per fornire a medici, farmacisti e infermieri tecnologie che non siano solo in grado di curare malattie croniche, ma anche di prevenirle.

Stiamo cercando membri del team che siano motivati a imparare, a crescere e a innovare, facendo allo stesso tempo una differenza significativa per milioni di persone in tutto il mondo.

Lead IT Applications Engineer - Digital Products OperationsBaxter InternationalDeerfield, IL

Summary

Baxter’s employees are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.

This is exciting time in the Digital Product Operations team that maintains Baxter’s Customer facing Web, Mobile and Internet of Things (IoT) applications.

We offer the chance to work in a global environment focused on innovations and cutting edge technologies.

Baxter is looking for a Lead Application Support Engineer to join a highly dynamic team, to provide end to end application support to the mission critical connected healthcare Application.

Essential Duties and Responsibilities

  • Provide end to end support for Medical Device software applications to ensure business continuity
  • Responsible for servicing work orders, investigating and resolving incidents within the defined SLAs
  • Responsible for defining and implementing monitoring capabilities to analyze trends and anomalies, proactively identify issues and drive resolutions
  • Collaborate with Business stakeholders and Level 1 support teams for continuous improvement on Customer Satisfaction
  • Collaborate with Application stakeholders to build knowledge and to keep updated on changes
  • Work with globally distributed operations teams to ensure seamless transition of daily tasks and status updates
  • Keep up with the emerging technologies and develop new technical skills as needed by applications
  • Troubleshoot and resolve issues with minimal supervision
  • Drive root cause analysis on incidents, and identify remediation to avoid future occurrences
  • Develop Standard Operating Procedures to standardize tasks for consistency in operations
  • Qualifications

  • Bachelor Degree Required / Master’s Preferred-Not Required
  • 5-6 years’ relevant experience
  • Experience in developing and supporting medical device software applications
  • Experience working and maintaining applications hosted on Cloud, preferably AWS
  • Hands-on experience in development, maintenance and support of high availability software services.
  • Experience working in distributed systems and high availability solutions including clustering and replication
  • Hands-on experience in Cloud platform, preferably AWS
  • Experience working with Linux (RedHat, Centos, or Ubuntu) operating system.
  • Hands-on experience in Java, J2EE, Spring framework, Hibernate, web services, MVC Portals, Liferay and Portal Administration
  • Experience working with Oracle database, with ability to comprehend complex data model and ability to write optimal SQL queries
  • Experience working on Oracle Golden Gate Replication Server and managing configurations
  • Hands-on experience in JMS / messaging queues including configurations
  • Conversant about validation procedures and security governance for portal applications
  • Hands-on experience with application and performance monitoring tools, and defining monitoring strategies
  • Experience working with globally distributed teams to standardize task for consistent results
  • Sound understanding of ITSM processes and tools
  • Experience with most of the SDLC tools, such as : SVN, Git; Maven and / or Ant; Jenkins for Continuous Integration; Artifactory or other package management tools;
  • JIRA for agile planning and issue tracking; Tomcat server; Apache web server

  • Must be a self-motivator and team player.
  • Able to follow-through on tasks and small projects
  • Strong analytical skills and communication skills
  • Passionate on continuous learning and keeping up with latest technologies.
  • Pari opportunità di lavoro

    Baxter è un datore di lavoro che applica la politica delle pari opportunità. Baxter valuta l’idoneità dei candidati indipendentemente dalla razza, dal colore, dalla religione, dal genere, dall’origine nazionale, dall’età, dall’orientamento sessuale, dall’identità o espressione di genere, dallo stato di veterano protetto, dallo stato di invalidità / handicap o da qualunque altra caratteristica legalmente protetta.

    Sistemazioni adeguate

    Baxter si impegna a lavorare con persone con invalidità fornendo loro sistemazioni adeguate. Se, a causa di una condizione medica o di invalidità, hai bisogno di una sistemazione adeguata per una fase del processo di candidatura o di colloquio, invia un’e-

    mail all’indirizzo Americas TTA baxter.com e comunicaci la natura della tua richiesta insieme alle tue informazioni di contatto.

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