Sales Engineer
CX Customer Experience
Ottawa, Ontario, Canada
2d ago

What you will learn and contribute to

The candidate will utilize their excellent interpersonal and technical consultation skills to build rewarding relationships with customers and reach technical closure on new business for Nokia.

As part of our team, you will :

  • Lead the customer technical engagement and be the primary interface for all pre-sales engagements.
  • Translate customer business and technical requirements and drive solution and network design for Nokia’s products.
  • Develop and maintain deep relationships with the customer, becoming a trusted advisor, positions Nokia as a primary thought leader, uncovers new opportunities
  • Create tailored customer presentations, demos and lead proof of concept activities showcasing Nokia’s network portfolio, vision.
  • Execute on the technical aspects of account strategy through live and virtual presentations.

  • Take a leadership role in the engineering effort required in our customers’ labs to create and execute network designs, network element configurations, equipment certification and test plans.
  • Your skills and experience You must have :

  • 3+ years working in a telecommunications carrier, equipment vendor, system integrator or large enterprise environment with PON, IP / MPLS, Optical Transport, SDN or Cloud technologies.
  • Exemplary customer communication skills. Ability to 'white-board' technical solutions and facilitate architecture discussions.
  • Bachelor’s degree in Engineering, Computer Science or related major.
  • It would be nice if you also had :

  • Experience working in a customer facing environment (pre-sales, consulting, delivery)
  • Knowledge of cloud computing, Software Defined Networking (SDN) and Cloud-native Network Functions (CNF) technologies to drive network agility and operational efficiencies
  • Experience with Kubernetes, Docker, OpenShift, Openstack, NFV, DevOPS, CI / CD and related technologies.
  • Working knowledge of IP routing and OSS protocols : Experience with one of OSPF, ISIS, BGP, MPLS, IP VPN, VLL / VPLS, Segment Routing, HTTP SOAP, JMS, REST, KAFKA, NC / Yang.
  • Critical thinking and analytical skills exemplifying creative problem solving.
  • What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Additional Information

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