Senior IT Systems Administrator
Northland
Vancouver, BC, CAN
3d ago

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement.

Responsibilities :

  • Provide support for customer requests, analyze problems and escalate issues when necessary
  • Communicate technical information to nontechnical users
  • On call rotation required for afterhours emergency support
  • Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction
  • Install, configure, and test all new workstations, peripheral equipment, and software
  • Troubleshoot LAN / WAN and connectivity issues
  • Experience Requirements :

  • Possess a minimum of five (5) years of experience in the resolution of issues related to desktop, servers, applications or network systems in a Windows environment
  • Experience with network services including, DHCP, DNS, AD, VMware and Veeam
  • Proven experience with systems planning, security principles, and general software management best practices
  • Experience and understanding of Wireless networks
  • Proven experience supporting operating systems including Windows 7 to 10
  • Microsoft Windows Server 2008 R2 to 2016 support experience in a Domain environment
  • Strong desire to learn in a fast-paced environment and work within a team of likeminded individuals
  • Excellent communication skills both written and verbal
  • Excellent time management and mentorship skills
  • Beneficial to have :

  • Experience working in a ticketing system with detailed note taking skills
  • Microsoft Office 365 support experience
  • Experience working with MAC systems
  • Working knowledge of Windows PowerShell
  • Experience with SonicWALL, Dell, Cisco and HP networking equipment
  • Experience with supporting an admin network of multiple hospitality based software (Maestro / Opera / POSI / Ving etc)
  • Customer service experience
  • Education :

  • University degree in computer science or software engineering and / or seven (7) years equivalent work experience
  • Microsoft certification(s) MCSA or MCITP
  • CISCO certifications(s) CCNA
  • Requirements :

  • After hours on-call availability for seven (7) days per month
  • Travel to existing and new corporate locations throughout Canada
  • SUMMATION :

    Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

    You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

    Applications will not be accepted via email or in person.

    We thank all applicants for their interest in Career opportunities with Northland Properties, however, only those applicants we wish to interview will receive a reply to their application.

    ABSOLUTELY NO PHONE CALLS PLEASE

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