Beauty Advisor Fragrances
Holt, Renfrew & Co., Limited
Montreal, Canada
2d ago

Beauty Associates and Designated Beauty Associates (Counter Managers) - Skincare

Holt Renfrew Beauty, boasts the best of skincare, makeup and fragrances from around the world. In March 2019, Holt Renfrew will join the Ogilvy family and together, they will be opening their doors to a new Beauty Hall that will truly define the luxury Beauty Experience.

Join our team as a Beauty Advisor or Specialist, in either

  • Fragrance
  • Why Choose Holt Renfrew Ogilvy?

  • Work in the most luxurious environment and interact with a large client base
  • Have access to and sell products that are unique and exclusive to Holt Renfrew-Ogilvy
  • Earn excellent commission and rewards
  • Specific responsibilities include (but are not limited to) the following :

  • Consistently deliver extraordinary service to all customers
  • Exceed all sales and service personal goals and targets
  • Exceed all sales and service brand goals and targets
  • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
  • Share expert level of product knowledge with entire store selling team
  • Maintain solid relationships with buyer, vendor, and selling manager
  • Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
  • Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
  • Perform floor recovery, visual merchandising, price change, and related sales support tasks
  • Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
  • Resolve all customer service issues and partner with selling management on any issues outside of guidelines
  • Perform other duties, as assigned
  • The ideal candidate :

  • High school diploma
  • Demonstrated interest in the area of skincare, beauty or fragrance
  • Proven ability to exceed sales targets
  • Highly collaborative; working with and through others in a team-oriented environment
  • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
  • Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
  • Make-up artistry or aesthetics certificate may be required for certain brands
  • Excellent communication in French and in English
  • Apply
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