Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity.
Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more.
Polished ease, thoughtful details and a modern, sophisticated use of color Kate Spade New York’s founding principles define a unique style synonymous with joy.
Kate Spade New York is part of the Tapestry portfolio a global house of brands powered by optimism, innovation, and inclusivity.
General purpose of the position : A Muse is someone who asks our guests attention-grabbing questions, strikes up memorable conversation and who reaches out to our guests in the most delightful ways.
A Muse takes our guests on a journey using the muse moves and our guest experience tools; transforming the traditional sales experience into a long-term relationship.
Essential duties and responsibilities Hosting : Give our guests the warmest welcome, always exuding confidence and proper etiquette.
Able to develop long-term relationships with our guests by asking the most interesting questions, dancing the muse moves, suggesting outreach events ideas.
Team Building : Demonstrate ability to work as part of a team atmosphere. Able to receive and give feedback in an honest and genuine manner.
Celebrate fellow muse’s successes.
Styling & Curating : Know and be able to communicate the kate spade new york aesthetic. Ability to story tell and use product knowledge to connect with our guests.
Lead and inspire with your own impeccable style, always bringing your best look to work. Have the ability to spot and talk about products.
Continuously work to keep the stockroom and shop spotless.
Business Smarts : Understand the product landscape across all merchandise categories. Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions (a dull moment is hard to come by).
Share ideas and feedback with the team.
Qualifications : Skills and Abilities Required : Professional selling skills and exceptional interpersonal skills Prior luxury goods experience preferred Proactive ability to multi-task and prioritize Works well in a team environment.
College degree preferred Physical Requirements : Available to work store schedule, as needed, including evenings and weekends (4-19 hours per week).
Standing for extended periods of time. Able to safely lift boxes up to 40 pounds. Comfortable climbing ladders
Our Competencies for All Employees
very bottom-line oriented; steadfastly pushes self and others for results.
acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
tends to be seen as original and value-added in brainstorming settings.
builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
creates a feeling of belonging in the team.
is not afraid to take negative action when necessary.