You are a detailed and computer savvy individual with a passion for great customer service. As Office Customer Assistant you will be responsible for to partnering with the sales team to accurately complete a variety of administrative duties including various credit and financing transactions.
Office Customer Assistants are responsible for promptly supporting customers with credit applications and completing data entry in order to make the shopping experience exceptional.
This position requires permanent open availability for days, evenings, weekends.
What are the roles and responsibilities of the position?
Delivering friendly, courteous and exceptional personalized customer service
Ensuring that all point of sale and payment processes are handled accurately and efficiently
Safeguarding cash on hand
Assisting in the sales process as an active participant
Promoting and selling Tepperman’s payment protection products and other services
Identifying customer related problems and business process improvements
Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person / department successfully
Filing invoices / credit applications promptly and accurately
What kind of key skills and qualifications are we looking for?
Consistent achievement of company and personal goals for sales and key performance measures
Strong customer service and communication skills
Demonstrated problem solving abilities
Exceptional organizational skills
High selling aptitude
Available for full retail rotation hours, which includes day-time, evening and weekend shifts as well as peak periods such as our March Anniversary and Boxing Week
Why work for Tepperman’s?
We offer job stability like no one else, as we are a 95-year-old family-owned company
We offer an environment that is focused on developing you as a professional providing engaging training and development opportunities
We offer competitive wages, a benefit and pension-matching program, a comprehensive annual incentive bonus, and to top it all off with unbeatable staff discounts