Office Customer Assistant
Kitchener, ON, Canada
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You are a detailed and computer savvy individual with a passion for great customer service. As Office Customer Assistant you will be responsible for to partnering with the sales team to accurately complete a variety of administrative duties including various credit and financing transactions.

Office Customer Assistants are responsible for promptly supporting customers with credit applications and completing data entry in order to make the shopping experience exceptional.

This position requires permanent open availability for days, evenings, weekends.

What are the roles and responsibilities of the position?

Delivering friendly, courteous and exceptional personalized customer service

Ensuring that all point of sale and payment processes are handled accurately and efficiently

Safeguarding cash on hand

Assisting in the sales process as an active participant

Promoting and selling Tepperman’s payment protection products and other services

Identifying customer related problems and business process improvements

Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person / department successfully

Filing invoices / credit applications promptly and accurately

What kind of key skills and qualifications are we looking for?

Consistent achievement of company and personal goals for sales and key performance measures

Strong customer service and communication skills

Demonstrated problem solving abilities

Exceptional organizational skills

High selling aptitude

Available for full retail rotation hours, which includes day-time, evening and weekend shifts as well as peak periods such as our March Anniversary and Boxing Week

Why work for Tepperman’s?

We offer job stability like no one else, as we are a 95-year-old family-owned company

We offer an environment that is focused on developing you as a professional providing engaging training and development opportunities

We offer competitive wages, a benefit and pension-matching program, a comprehensive annual incentive bonus, and to top it all off with unbeatable staff discounts

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