Position Summary :
The SCCM Systems & Intune Administrator is responsible for the management of the company’s entire SCCM system. The scope of responsibilities includes imaging, software deployment, security updates and producing SCCM reports.
The SCCM Systems Administrator must ensure that all SCCM services are functional, and plan and manage architecture expansion and work around the complex constraints of PCI and / or SOX compliance as required.
As a technical point of contact in the team, the SCCM Systems & Intune Administrator is also responsible for providing assistance and support to other analysts in the group and providing training from time to time.
The SCCM Systems & Intune Administrator must be able to take on the role of project manager as required and provide a turn-key service.
They must respect and apply company standards and industry best practices, have extensive knowledge of networking principles and networking topology and be familiar with company software.
Lastly, the SCCM Systems & Intune Administrator is responsible for support offered to users (software and IT equipment used throughout the company).
Key Responsibilities :
Responsible for the company's SCCM environment and managing the associated servers
Provides 3rd-level assistance to other analysts and users on all technical aspects (software, materials, deployment strategy, etc.)
Analyzes, drafts and plans large-scale projects assigned to the team
Analyzes, plans, coordinates and executes migrations of systems and / or platforms when upgrading to a new operating system
Skilled in automation strategies, Active Directory, GPO, workstation virtualization and security
Understands, changes and develops complex Powershell or VBScript scripts, recognizes which situations call for scripting (appropriate solution or requirement), and analyzes and validates scripts submitted for approval
Shows creativity in coming up with ingenious and unconventional solutions to complex problems
Shares knowledge with colleagues
Communicates with various IT and business unit teams on support actions and coordinates the support process
Maintains the company IT infrastructure’s standardization and integrity by analyzing upgrades and corrective measures required by manufacturers of software and materials
Solves issues, and configures and upgrades company workstations, laptops, printers and peripherals
Analyzes and solves technical issues rapidly and effectively
Provides support required by the specificity of certain applications and the deployment of new systems configurations
Manages the certification of new software and materials
Evaluates the technical makeup of replacement models
Evaluates the functionalities and compatibility of new software and provides recommendations
Contributes to drafting corporate standards and provides recommendations to management
Qualifications and Skills :
College diploma (CEGEP / DEC) or equivalent experience
At least 5 years of experience as a SCCM system administrator, experience managing several Management Points and several hundred clients
Extensive knowledge of the automation process (scripting, deployment strategies, packaging, GPO, virtualization, Office 365, etc.)
Experience with Microsoft Intune is required
Extensive knowledge of networking topology
Maintain a good working relationship with clients and know how to handle criticism and occasional frustration
Stressful working environment : heavy workload and deadlines are often tight
Bilingual (French and English) is a significant asset
Minimum of 10 years in user technical support - Level 3
We Offer :
Participation in Parkland Pledge, an employee-driven charitable giving program.
Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
A share in our success through the Employee Share Purchase Plan and 100% company matching.
Flexible medical and dental packages, a Health Care Spending Account, along with a supportive Employee and Family Assistance Program.
In-house learning and development opportunities, leadership training, international opportunities.
An employee referral program earn up to $2000 for your referral.
A focus on healthy living through wellness initiatives and an annual fitness reimbursement program.
Discount Programs and Educational Scholarship Programs for family members.
Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
We thank all candidates in advance for their interest, however only those being considered will be contacted.