Customer Care Receptionist
Centra Windows
Langley, CA
6d ago

Are you detailed, collaborative, confident, outgoing and customer focused? We got the role for you!

What’s the job?

As the Customer Care Receptionist you will be responsible for greeting visitors and delivering exceptional customer in person and over the phone.

You are Centra’s first impressions ambassador with both internal and external customers. You will build relationships with prospective customers and Centra Owners and deliver a positive experience every time.

You will be responsible for assisting our sales team with calendar inquiries and customer follow up; this will include the responsibility of calling potential customers and answering incoming calls for internal switchboard transfers.

Core accountabilities can ve summed up in three categories :

2. Administrative

3. Promoting our brand and culture

Be sure to ask us in your interview about how these three categories are defined!

Some qualities to help you excel in this role :

  • Passionate about Customer Care
  • Extremely Detail Oriented accurate data entry is a huge part of this position
  • Personable a people person who shines over the phone
  • Possesses Entrepreneurial Spirit growth is top of mind
  • Flexible welcomes change and adjusts accordingly
  • Multi-tasker juggles multiple jobs while staying organized
  • Who are we?

    OWN IT! It’s on the back of all of our shirts. This is because Centra is 100% Employee Owned and we believe in owning our actions and promises.

    We manufacture our own windows (hello, Canadian made!), we install our own products (no third parties here!), we do major restoration projects, and we have been in business for over 35 years.

    We’re located in the Lower Mainland, Vancouver Island, and the Interior and we’re growing. We’re here to provide support to you and challenge you to reach your goals while you help us reach ours.

    Oh, did we mention?

    We won the 2020 WaterStone Award for Canada’s Most Admired Corporate Culture . This award recognizes best-in-class Canadian organizations for fostering higher performance corporate cultures that help sustain a competitive advantage.

    We won because of our dedication, work ethic, and commitment to our culture. We were so excited to be recognized and hope that you want to be a part of our amazing culture!

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