What you will do
The Security Commercial Account Executive is responsible for promoting and selling Johnson Controls services and technology related to the security domain.
This includes building relationships, closing new business for Johnson Controls and ensuring customer retention. This person is the Johnson Controls "brand steward", charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider.
The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups.
This rep will also have a commanding knowledge of our product line, as well as that of our services.
How you will do it
Adhere to current Johnson Controls policies, procedures, products, programs and services.
In addition to uncovering upgrades and upselling opportunities within existing account base will be creating new market share by selling Johnson Controls products and services to new local commercial customers.
Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
Strong focus on developing new customer base.
Follow up with prospects. Maintain an in-depth knowledge of complete line of products / services and customers' issues and needs through in-house training and reading / research.
Process work order and complete all paperwork in accordance with approved and standardized procedures.
Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service. Obtain referrals.
High school degree or diploma in related technical electronics equivalent required.
At least 2 years of experienc in the security industry. Experience designing,deploying and supporting customer solutions in a technology related field.
Proficiency in Microsoft Windows environment adept at Excel spreadsheet formulas.
Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations.
Action and goal oriented to achieve results.
Valid drivers' license with clean driving record
Ability to work a full-time schedule
Bilingual communication abilities in French and English(Verbal and written).
College degree preferred.