Associate Business Development Representative

Black & McDonald

Montreal, QC

2d ago

Summary of Position

This position typically reports directly to the Service Supervisor and / or Manager and is responsible for securing HVAC service, maintenance, and contract agreements and using technical, organizational, and service knowledge to assist customers in developing the best possible solution, while also generating revenue for the region.

In addition, this position provides input and participates in the marketing, planning, and technical development of products and services.

Duties & Responsibilities

Work with existing clients, building long term relationships and future sales

Utilize proven sales methods to identify and solicit potential clients for future Service work

Work with Lead Generator to follow-up on prospective clients

Meet with and develop impressionable relationships with clients to successfully understand their needs and specific requirements

Assess client needs and resources and recommend the appropriate solution

Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers

Work with Project Representative and provide input into design where HVAC related services must be tailored to suit clients' needs

Develop reports and proposals as part of sales presentation to clients

Prepare and administer sales contracts

Consult with clients after sale to resolve problems and provide ongoing support

Continue personal professional development

Participate in department planning meetings as necessary

Competency Requirements (Skilled to Advanced Level)

Change Orientation

Communicates Effectively

Continuous Learning

Customer Focus

Holds Self and Others Accountable

Problem Solving and Innovation

Teamwork and Collaboration

Values and Respects Others

Employment Requirements

A university degree or college diploma in business commerce or related sales / marketing discipline

1 to 3 years experience in sales,

Experience in a technical occupation related to the HVAC services and equipment, a plus

Excellent organizational and time-management skills

Excellent customer service skills

Excellent communication skills both verbal and written

Availability to travel from time to time as required

Competency in basic computer skills, including Microsoft Office applications

Knowledge of Salesforce

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