Build a meaningful career
At Morneau Shepell, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.
The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve.
Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Pension Administration Department
The incumbent works in a team environment to provide pension administration services to clients, maintain and develop client relationships, manage large client implementations, and supervise the work of other team members.
Manages projects & responsible for overall client service delivery on large client including :
Annual updates & statement production
Scope & technical analysis of plan provision changes
Data integrity & In-bound payroll interface
Accuracy of calculations & compliance with pension plan provisions
System user support services
Overall interrelationship of data, system parameters, user experience, member communications
Oversee full suite of services & system functionality
Ensures that quality control and service standards are attained
Participates and assists in / with client meetings and communicates with client on regular basis
Reviews complex calculations for terminations, retirements and death benefits
Functions as a team leader overseeing work for staff
Provides feedback to manager regarding performance of staff
Liaises with the actuary regarding membership data for valuations
Reviews and sends monthly invoices to clients
Understands the client’s perspective and priorities, and works with the client to resolve administrative issues
Assist in development of new business with existing clients and prospective clients
Participates / manages special projects as required
Acts as a resource to the entire DB Pension Administration practice
Succeeding as a Associate Consultant will require the following core qualifications and skills
Minimum five years of DB Pension Administration experience
Post-secondary education and related courses in Mathematics
Passed Society of Actuaries’ Exams, and ASA designation is an asset
Courses in Pension Administration is an asset
Knowledge of all provincial pension and tax legislation
Exceptional customer focus with strong professional acumen
Excellent communication, project management and presentation / meeting management skills.
Strong leadership and team building skills
Highly organized, ability to take initiative and be independent
Exceptional analytical and problem-solving skills.
Ability to mentor and coach other team members.
A good understanding of office software, particularly MS Word, Excel, and Access
Experience with pension administration software Ariel is an asset
Bilingual (English and French) an asset
Job Grade : MS4