Review Manager
Epiq Systems, Inc.
CAN-Toronto-ON-161 Bay Street
5d ago

Job Description : Position Summary

Position Summary

Epiq’s Review Managers provide project management and consultation on managed document review projects for corporations and law firms.

The Review Manager must have a general understanding of the Electronic Discovery Reference Model and a high level of proficiency with the technologies used to increase efficiencies, drive down costs, and deliver exceptional service to our clients.

The Review Manager must be able to effectively maintain a caseload including multiple active projects.

Primary Responsibilities :

  • Serve as primary point of contact for clients during managed document review projects.
  • Conduct project design meetings and consult with clients on the development and implementation of efficient and effective workflows.
  • Determine and manage client expectations regarding deliverables and timeframes.
  • Draft workflow protocols and substantive training guidelines in partnership with case team.
  • Implement workflows within various document review platforms, including the creation of batch sets, fields, choices, layouts, views, rules, security, persistent highlighting sets, and search term reports.
  • Leverage the appropriate technology to improve productivity and accuracy, including the use of structured and conceptual analytics such as email threading, near-duplicate identification, and clustering.
  • Consult on application of artificial intelligence to identify documents for review and managing review teams whose review will be used to build algorithms and models.
  • Execute quality control and quality assurance best practices, including the use of statistical sampling, advanced searching techniques, and application of custom scripts.
  • Communicate and document substantive issues to the case team through the creation and maintenance of a query log.
  • Monitor and report daily on overall progress, productivity, and accuracy of the project and individual contract lawyers including performance to budget.
  • Lead and motivate review teams, including lawyers and non-lawyers.
  • Train reviewers on the use of document review platforms, including the identification and mentoring of Team Leads.
  • Ensure clients are frequently informed on performance to budget and any potential changes to original budget estimate.
  • Coordinate case team quality control with review teams and clients.
  • Identify and define production or disclosure sets and work with case team and operations to ensure that disclosure sets are accurate and delivered per client specifications.
  • Generate and deliver additional deliverables such as privilege logs.
  • Qualifications :

  • Juris Doctorate (JD) degree and valid / active state bar association admission in any US jurisdiction.
  • Legal qualification and practice in at least one Jurisdiction required.
  • Minimum 3 years of project management experience in an e-Discovery capacity. Law firm or managed review vendor experience preferred.
  • Understanding of concepts, principles, management, processing, review, analysis and production of electronically stored information (ESI) as they relate to legal matters.
  • Extensive experience with the administration of document review databases, including Relativity. Relativity Certified Administrators strongly preferred.
  • Familiarity with concepts and application of statistical sampling, email threading, near duplicate identification, clustering, and predictive coding.
  • Proficient with Microsoft Office, particularly Excel and the use of formulas, pivot tables, and basic formatting.
  • Exceptional verbal and written communication skills, including experience leading conference calls and meetings with colleagues and clients.
  • Excellent issue spotting and problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Strong organizational skills and attention to detail.
  • Willingness to go above and beyond client expectations.
  • If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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