Senior Software Engineer
PagerDuty, Inc
Toronto, Canada
13h ago

At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values -

Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day.

Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

How You Contribute to Our Vision : Key Responsibilities

  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • With 10,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
  • Participating in your team’s on-call rotation, triaging and addressing production issues as they arise
  • About You : Skills and Attributes

  • You’ve had experience designing & implementing distributed and highly available systems, and have opinions about what works and what doesn’t.
  • You are comfortable with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach and collaborate with the rest of the team to build / test elegant solutions.
  • You have a drive to get results without letting anything get in your way.
  • You have an understanding of the importance of empathy : you should have an open mind to others - no matter how senior or junior they are.
  • You have a calm, assertive approach to diagnosing and fixing urgent problems.
  • Minimum Requirements

  • Significant development experience working on customer-facing and web-based systems.
  • Experience designing, building, and operating large systems with scalability, availability, and performance requirements.
  • Experience working in an agile environment with iterative development and fast feedback.
  • Mastery of at least one web programming framework (e.g. Ruby on Rails, Phoenix / Elixir).
  • Experience with tools that ensure your high quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments
  • How We Work

    Teams are set up to be able to achieve success autonomously while remaining accountable for results. Every team has full vertical ownership of their own services and are able to release as frequently as they want to.

    We practice the mantra of Code It. Ship It. Own It.’ and believe that teams are most successful when they are able to own every decision in order to run their software.

    Every team gets to be a part of our growth by building highly resilient and durable software that scales from our startup customers to Fortune 100 companies.

    PagerDuty offers :

    Competitive salaries and company equity

    Comprehensive benefits package including : medical, dental, and vision plans for you, your spouse and family, cell phone allowance and more!

    Generous paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave

    Paid employee Volunteer Time - 20 hours per year!

    Monthly company wide hack days

    Catered lunch daily and plenty of snacks and drinks

    Convenient, central Toronto office location, easily accessible to public transportation

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