Patient Support Assistant (CUPE)
Markham Stouffville Hospital
Markham, Ontario, Canada
5d ago

Who we are :

Markham Stouffville Hospital is a large community hospital with three sites Markham and Uxbridge and our new Reactivation Care centre (RCC) that has a reputation for excellence in progressive community care.

The hospital is uniquely positioned with cutting edge technology, expansive new facilities and a supportive and welcoming community.

With a focus on patient experience, safe, high quality care and innovation, our dedicated team of physicians, staff and volunteers provides care to over 300,000 patients a year.

The hospital has capacity to grow a number of programs and services as we evolve to meet the needs of our growing community.

We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Are you ready to join us?

Who you are :

You are an innovative and patient centered individual who provides excellence within their profession

You are a team player with excellent communication, critical thinking and customer service skills

You have vision, flexibility, transparency, honesty and practicality

You are organized, accurate, able to multi task and meet deadlines

You support the patient experience, your colleagues and others cultural and spiritual beliefs

You encompass MSH’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage

What we need :

As a Patient Support Assistant, you will work in partnership with a Registered Nurse / Registered Practical Nurse, to provide patient care and will become an integral member of the interprofessional team.

The focus is on quality and patient / family centred care with a strong emphasis on customer satisfaction.

The responsibilities include assisting the patient with the basic activities of daily living, e.g. bathing, nutrition, positioning and ambulation.

In addition, you will be responsible for non-patient care support duties including stocking treatment areas and carts, maintaining linen supplies and the cleanliness of the patient rooms (for admission and discharge), utility rooms, nursing station, tub and shower rooms and patient care equipment.

As an effective team member you will utilize your strong communication skills and be actively involved in quality management initiatives.

Physical Demands :

  • Frequent moderate and heavy exertion (e.g. pushing stretchers, wheelchairs, etc.)
  • Lifting over 60 lbs.
  • Work Schedule :

    The successful candidate will primarily work 8 hour shifts (days and evenings). Please note that schedules are subject to change based on operational needs.

    Compensation :

    21.94 - 24.29 per hour

    What you bring to MSH :

  • Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education
  • Current BCLS certification
  • Previous related experience, preferably in an acute care facility
  • Proficient computer skills
  • Knowledge of universal precautions and medical terminology an asset
  • Strong customer service, interpersonal and written and verbal communication skills
  • Demonstrated ability to work well independently and as part of an interprofessional team
  • Strong organizational skills and the ability to prioritize workload
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
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