Who you are
You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better.
You are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.
You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.
Located at dentalcorp’s Toronto Support Centre, you will be responsible for assisting with general office administration, administrative support and reception at the Support Centre office.
You will have the opportunity to be a key driver of our Support Centre culture.
Consistently offer professional, friendly, and engaging service to all stakeholders that interact with Reception
Answer telephone inquiries promptly and professionally with warmth and friendliness, resolving inquiries and directing calls to appropriate departments
Respond to emails and phone calls in a timely manner and escalate when required
Receive all incoming guests, clients, investors, employees and executives professionally and maintain cheerful and positive manner, escorting them to the appropriate meeting room and notifying appropriate staff members of their arrival
Maintain a polished professional image as a brand ambassador of the company
Manage Reception desk and proactively maintain a spotless and well-organized reception area, responsible for maintaining public and shared spaces and ensures that the overall appearance of the office is immaculate, tidy and professional at all times, including the meeting rooms, supply, storage and kitchen areas
Maintain an ongoing inventory of general office supplies, tracking usage and ordering when necessary to ensure the appropriate supplies are available
Be part of the Support Centre Safety Committee and support safety initiatives
Ordering and stocking of office kitchens including water and other beverages, and food items for staff members
Manage the office functioning including printer supplies, shredding services
Notifying team members by mail to pick up, incoming mail, deliveries and faxes to appropriate staff members
Assist with the coordination of special events, catering for in office meetings and offsite events
Perform clerical duties, such as, data input, correspondence, scanning and photocopying
Act as staff liaison to building management and assist with facilities requests
What we're looking for
Post-secondary education in a related field or equivalent work experience
2+ years experience in a similar role within a fast-paced environment
Highly service-oriented with exceptional organizational and follow up skills
Ability to live and champion the dentalcorp values with every interaction
Advanced MS Office knowledge (Word, Excel, Power Point, Project, Outlook etc)
Effective communication skills (written and verbal) and interpersonal skills
Excellent project management skills and exceptionally detail oriented
Positive and professional demeanor with an excellent phone manner
High customer service oriented with the ability to represent the company in a professional manner exercising good judgment, confidentiality, diplomacy and tact
Strong interpersonal skills, and the ability to work cohesively with fellow colleagues as part of a team with minimum supervision, meet deadlines and work independently
Demonstrated flexibility to adapt to changing priorities
dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences.
dentalcorp acquires leading dental practices, uniting its network in a common goal : to be Canada's most trusted healthcare network.
Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Candidates must be legally eligible to work in Canada.