Sales Co-worker - Self-Serve Warehouse
ikea
Vancouver, Canada
12d ago

ABOUT THE JOB

Sales Co-worker - Self-Serve Department

4 Permanent Part Time Positions

Your Purpose

I contribute to the growth and long term profitability of the IKEA store through utilizing effective customer service skills, optimizing sales opportunities, and supporting efficient processes.

Your Assignment

  • Proactive and courteous customer approach; enjoys working with the public
  • Enjoys the challenge of a fast-paced, high-volume environment, retail warehouse environment
  • Ability to multi-task
  • Strong communication and follow-up skills
  • Willingness to share your knowledge and learning
  • Ensure a positive shopping experience by greeting visitors, being visible and available at all times
  • Provide customers with accurate product information by determining their needs, offering solutions, alternatives and add on sales that meet these needs and contribute to your departments’ sales goals
  • Maintain daily tasks in your department
  • Assume responsibility for other tasks and projects as they occur and / or directed
  • Find the best working methods to optimize revenue and the IKEA shopping experience using positive examples and proven solutions
  • Execute meaningful actions based on the outcome of key performance indicators
  • You Have / Are

  • Business minded and results-driven with a customer focus
  • Self-reliant with a proven ability to work as part of a team as well as independently
  • You utilize active selling by listening and understanding your customers’ needs
  • Problem solving and solution oriented in both people and business interactions, needs and issues
  • Ability to take responsibility for daily working routines and strong attention to detail
  • Enjoy working in a fast paced and future oriented environment
  • Interest in home furnishings
  • Fluent in English (written and verbal skills)
  • Computer aptitude
  • Ability to lift 50 lbs (25 kg), fit for physical work such as pushing, pulling, lifting, bending, standing, and walking for the majority of your shift
  • Your Availability & Work Week

  • Open availability in the week is preferred; at a minimum, however, you must meet one of the following :
  • Open availability to work both Saturdays and Sundays, and at least one (1) full weekday (Monday to Friday)
  • Open availability to work both Saturdays and Sundays, and at least two (2) weeknights (Monday to Friday closing shift
  • Your Business Partners

    Reports to : Shopkeeper & Team Leader

    Growing Together

    IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

    We’re Committed To Both Our Customers & Co-workers

    Being available to our customers every day of the week is important to us. This being said we are equally steadfast in our commitment to co-

    worker work-life balance. We require weekend and evening availability, though ensure consecutive days off, at least one weekend day off, and limit evenings worked to one or two a week.

    We Hire Straightforward, Down-To-Earth People

    IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-

    workers why they stay, their number one response is "because of the people".

    Egos Parked At the Door

    We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why?

    Because it means you get to work as a team member, have fun and get on with the job.

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