ABOUT THE JOB
Sales Co-worker - Self-Serve Department
4 Permanent Part Time Positions
I contribute to the growth and long term profitability of the IKEA store through utilizing effective customer service skills, optimizing sales opportunities, and supporting efficient processes.
Proactive and courteous customer approach; enjoys working with the public
Enjoys the challenge of a fast-paced, high-volume environment, retail warehouse environment
Ability to multi-task
Strong communication and follow-up skills
Willingness to share your knowledge and learning
Ensure a positive shopping experience by greeting visitors, being visible and available at all times
Provide customers with accurate product information by determining their needs, offering solutions, alternatives and add on sales that meet these needs and contribute to your departments’ sales goals
Maintain daily tasks in your department
Assume responsibility for other tasks and projects as they occur and / or directed
Find the best working methods to optimize revenue and the IKEA shopping experience using positive examples and proven solutions
Execute meaningful actions based on the outcome of key performance indicators
You Have / Are
Business minded and results-driven with a customer focus
Self-reliant with a proven ability to work as part of a team as well as independently
You utilize active selling by listening and understanding your customers’ needs
Problem solving and solution oriented in both people and business interactions, needs and issues
Ability to take responsibility for daily working routines and strong attention to detail
Enjoy working in a fast paced and future oriented environment
Interest in home furnishings
Fluent in English (written and verbal skills)
Ability to lift 50 lbs (25 kg), fit for physical work such as pushing, pulling, lifting, bending, standing, and walking for the majority of your shift
Your Availability & Work Week
Open availability in the week is preferred; at a minimum, however, you must meet one of the following :
Open availability to work both Saturdays and Sundays, and at least one (1) full weekday (Monday to Friday)
Open availability to work both Saturdays and Sundays, and at least two (2) weeknights (Monday to Friday closing shift
Your Business Partners
Reports to : Shopkeeper & Team Leader
IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
We’re Committed To Both Our Customers & Co-workers
Being available to our customers every day of the week is important to us. This being said we are equally steadfast in our commitment to co-
worker work-life balance. We require weekend and evening availability, though ensure consecutive days off, at least one weekend day off, and limit evenings worked to one or two a week.
We Hire Straightforward, Down-To-Earth People
IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-
workers why they stay, their number one response is "because of the people".
Egos Parked At the Door
We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why?
Because it means you get to work as a team member, have fun and get on with the job.
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