Softgoods Department Manager - National Sports
Canadian Tire
Ontario, CA
11d ago

What you’ll do Sales

  • Achieve and drive department and store sales
  • Demonstrate the ability to be a sales leader and role model to staff
  • Enforce and personally deliver on the highest form of service standards
  • Training

  • Provide sales coaching and mentoring to sales staff
  • Lead and ensure completion of 3 month orientation for all department staff
  • Provide continuous coaching and training to achieve A Level status in all department staff
  • Responsible to disseminate all communication to team as required including merchandising and policy and procedure changes
  • Operations

  • Initiate and enforce execution of pricing / signing, restocking and receiving
  • Executes on assigned department presentation as per seasonal merchandising planner
  • Follows and enforces all corporate LP and OH&S policies and procedures and all cash and audit procedures as per Corporate Policy and Procedure Manual
  • Maintains and executes on tech shop service and maintenance standards
  • Monitor store weekly scheduling requirements and react when needed on a shift by shift basis
  • Initiates and presents plans for department improvements and strategies
  • Assists and participates in hiring process and completes performance reviews in a timely manner
  • Evening and weekend availability is a requirement for this role Who you are We are looking for individuals who are :

  • Business Savvy you have a customer focused mindset and can plan, execute, and drive sales
  • Leaders you lead by example and have a passion for coaching, developing, and inspiring your team
  • Culture and brand ambassadors you love the work and take pride in our brand
  • If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be. What you bring

  • Minimum of 2 years in a retail environment, preferably at a supervisory level
  • A proven track record of business growth and exceptional customer service skills
  • Demonstrated computer skills
  • Demonstrated interest in or involvement in sports or the sporting goods industry an asset
  • High school education; Post-Secondary education an asset
  • Step 2
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