Position at FYidoctors
FYidoctors Delta Ophthalmic Laboratory has an immediate opening for a highly motivated and detail-oriented individuals with high personal standards to work as WAREHOUSE TEAM LEAD in our modern ophthalmic manufacturing facility in Delta, BC.
Report To : Warehouse Manager
Overview of Responsibilities : Responsible for the daily management of the process and people to effectively receive, sort and match manufactured and finish lenses with the correct frames supplied either from the clinic or the warehouse.
This role will ensure that work flow is maintained, productivity is high and that error and breakage is reduced.
Hours of Work : Monday to Friday Day Shift with overtime as required.
Ensure production targets are met or surpassed through the management of the frames triage process
Support in sorting and updating data on incoming frames
Ability to understand and lead towards common departmental and Lab targets and metrics
Follow current Standard Operational Procedures and provide feedback for process change and improvements
Review common errors / exceptions and troubleshoot
Customer service follow-ups regarding changes made to jobs or special requests from clinics through email or phone
Communication with Manager in terms of resources needed (Example : staffing needed to support in certain areas)
Communication with other departments on challenges or issues that arise
Payroll and Reporting
Manage vacation request and time off to ensure proper department staffing levels
Manage daily reports, OT tracking, hourly pace by technician, mixed frames report, homeless frames report
Training and Development
Champion cross training initiatives within and across departments with the goal of having a flexible and engaged team
Coach and train new members of the Frames Triage team
Provide coaching and retraining for existing team members as determined through audits and other feedback
Work in conjunction with the lab leadership team to promote and support culture and engagement activities
Required Knowledge, Skills and Abilities
Effective and professional verbal and written communication skills
Strong analytic, problem-solving and organizational skills
Ability to prioritize work load
Demonstrated ability to exercise initiative, sound judgment, discretion and tact
Able to perform under pressure in a fast-paced environment
Excellent attention to detail
Desire to coach and train others to help them reach company standards and develop their personal skills
Strong interpersonal skills and a pride in coaching and seeing others succeed and excel
Qualifications (Education, Experience and Training)
Minimum 2 years of progressive experience in a warehouse operation or manufacturing role.
Experience with receiving or related areas is strongly desired.
Demonstrated competency, in the use of Microsoft Office, Excel and Outlook
Experience in high volume lean manufacturing environment.
THE COMPANY : FYidoctors Delta Ophthalmic Laboratory is a subsidiary division ofFYiEye Doctors. We are a vertically integrated ophthalmic manufacturing and warehousing laboratory with a national scope.
It is the most advanced of its kind in Canada. FYidoctors Delta’s vision has broadly expanded to offer a complete one-stop shop for optometry practices Canada wide.
FYidoctors offers premium frame lines, contact lenses, stock lenses, in addition to manufactured lenses. Our vision is to bring only the best of these products to the independent optometrist’s doorstep, at extremely competitive prices.
If this sounds like the advanced company you would like to work for, now is your opportunity!
We offer a competitive wage, a generous benefits package, a diverse work environment, and excellent career opportunities.