Junior Loan Compliance Associate
Paradigm Quest
Toronto, ONTARIO, Canada
6d ago

JUNIOR LOAN COMPLIANCE ASSOCIATE : Challenging, Impactful, Rewarding

WHO WE ARE : Paradigm is an innovative, flexible, leading-edge Business Process Outsourcing (BPO) company. As Canada's leading mortgage outsourcing company, Paradigm's mandate is to enable new and existing lenders with a cost effective mortgage operation solution that can quickly respond to market conditions, lead the market in innovation and ultimately provide mortgage consumers with great choice, vastly improving their mortgage experience.

PARADIGM CULTURE : Paradigm is committed to open and honest communication with our staff. We believe by being transparent, truthful and sincere, we can serve each other and our clients with integrity.

Our culture can be summed up in one word : family . We work hard at creating an exceptional professional family here at Paradigm and do not take it for granted.

Every initiative, new hire, company event and daily activities are focused on maintaining and fostering our Paradigm family because we know that our employees are undoubtedly the key to our success.

  • THE OPPORTUNITY : As a member of our Credit Compliance team, you will review internal processes and documentation. You will work closely with various teams including Credit Operations and Servicing, provide knowledge;
  • focus on innovative thinking and excellent service while taking ownership of your responsibilities.

    LOCATION : Toronto

    Role Specific Accountabilities include, but are not limited to the following :

  • Support external audit process as directed by management (i.e. gathering system information from internal systems, uploading documents, answering auditors' questions)
  • Administer team inbox on a timely manner
  • Monitoring reported incidents and completing preliminary investigations to determine any evidence of suspected or confirmed misrepresentation activity and taking necessary actions to identify and address suspect files to reduce the risk of loss to the business.
  • Identifying patterns of unusual behavior or suspicious transactions and documentation via the reviewing of “Heads-up Files†from mortgage insurers or referred files from Paradigm business partners
  • Reviewing daily alerts generated by various Internal / External fraud monitoring programs for any evidence of suspected or confirmed misrepresentation
  • Maintaining internal compliance databases with high degree of judgement, accuracy and confidentiality
  • Reporting and preparing detailed analytical reports with findings and recommendations ensuring loan reviews / assessments are conducted on suspicious or irregular activity files when required.
  • Reviewing files in legal status as assigned and reporting findings and trends
  • Reviewing funded files and assess their compliance with investors' policies and regulatory guidelines
  • Educational / Technical Experience :

  • A university degree / diploma in finance, business or accounting
  • Exposure to mortgage industry would be considered an asset
  • Ability to manage multiple tasks in an organized and thorough manner, ensuring that all actions are documented
  • Analytical skills
  • Flexibility to react effectively to changing circumstances and demands
  • Detail oriented and works with a high degree of accuracy
  • Proficiency in the use and operation of Microsoft Office applications i.e. Excel, Word, Outlook
  • Good communication skills and ability to communicate and structure investigation findings in a professional manner
  • Personal Requirements :

    • Work well under pressure within multiple and or sometimes conflicting deadlines

    • Adhere to established deadline

    • Inquisitive nature with passion for continuous learning and development

    • Proven ability to identify problems and analyze root causes

    • Ability to communicate clearly and concisely to various levels of internal and external parties

    • Flexible and adaptable / able to multi-task under pressure

    • Excellent communication skills

    • Self-Motivated / proactive mindset

    • Excellent judgment / must be able to make independent decisions

    • Ability to work independently as well as part of a team

    • Excellent organizational skills and analytical skills

    • Attention to detail in all areas of work.

    • Detail oriented

    • Sense of humour

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