Customer Service Representative
Dan Piedimonte - Desjardins Insurance Agent
Pickering, Ontario, Canada
2d ago

We are seeking a RIBO or OTL Licensed professional to join their winning team for the role of Customer Service Representative.

We seek an energetic professional interested in helping our business grow through needs-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.

Responsibilities

  • Service existing clientele, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Work with the agent to establish and meet marketing goals, and to build our referral network.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
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