About WSI :
The Internet and digital media have drastically altered the face of traditional marketing, and WSI continues to remain at the forefront of this movement.
WSI is a digital marketing franchise with offices in over 80 countries around the world. Our head office, located in Mississauga, ON, is seeking an energetic and hardworking individual to join our Field Operations Department in the role of a Training Coordinator.
Job Overview :
Combined with a variety of training support functions, the Coordinator will assist with various aspects of online and in-class education and will promote innovation throughout the curriculum.
The role reports directly to the VP of Field Operations.
Responsibilities Include :
Own the onboarding and tracking of new franchisees through the e-learning program
Support of new franchisees in e-learning including calls, emails, tickets and assignment review
Assist with the design, development, and deployment of the e-learning and in-class content
Support administration duties of in class training
Support with research of online resources to develop training material
Support in the delivery of in-class training modules
Direct contribution to training curriculum ideas
Support in-market training opportunities curriculum
Liaise with the other departments for the planning of the company's education and training strategies
Continuous update of e-learning system to insure timely, accurate information
Skills / Qualifications :
Bachelor's degree in a related Education / Training field
Experience with adult education and training groups and individuals
Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication
Working knowledge of learning management systems ( e.g Moodle ) and web delivery tools
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Working experience with Captivate, Camtasia , or other media producing technologies a bonus
Experience and knowledge of Internet technologies and digital marketing strategies is a great asset
A keen eye for detail and the ability to produce high quality, accurate work in tight timescales with limited supervision
Excellent organizational skills, particularly in managing time and tasks
Computer literate with proven experience of the Microsoft Office
Ability to develop and maintain strong working relationships.
Exceptional work ethic. Uses time productively, maximizes efficiency, and meets challenging work goals.
Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals