Ecommerce Manager
Indochino Inc
Vancouver, BC
6d ago

Indochino is all about inspiring confidence that people admire and working here is to be a part of a growing and exciting made to measure experience.

Since 2008 Indochino has been disrupting the retail scene, offering stylish, perfectly-fitting, personalised apparel on a mass scale and we are looking for someone amazing to join our team.

Are you looking for a company that will allow you to grow and develop your career? Do you want to be a part of something changing the retail scene?

  • And are you driven to ensure accuracy? If yes to these then this could be the position for you. Although we do need you to bring your skillset, we also understand that you want to know what you’ll be getting from us;
  • so let’s start there. By joining us as our Commerce Manager, you’ll get the following benefits, along with a great salary :

  • Great benefits including Medical, Dental and 100% MSP coverage
  • Gym and mobile phone discounts with our selected providers
  • An awesome office with free drinks and snacks
  • 3 weeks’ vacation on joining the company
  • A great team the people here really are great

    The Ecommerce Manager role is responsible for all on-site campaign management, product content organization and spearheads all site merchandising initiatives.

    This includes, but is not limited to, overseeing the activation and optimization of the onsite shopping experience. We are looking for a business driver who is excited and passionate about leading the digital business for INDOCHINO and help to top stay at the forefront of Ecommerce in the menswear apparel.

  • Manage the site content and product go-live schedule to ensure that products are activated in a timely manner, maximizing selling time on site
  • Oversee the product activation process, which includes ensuring products are strategically categorized for maximized selling exposure, and accurately filtered
  • Coordinate product photography needs with Creative Services
  • Work cross functionally with 3rd party vendors
  • Be obsessed with site metrics and scorecards - constantly analyze and distribute reports on site performance. Utilize these metrics and KPIs to effect change and improvement inside the organization.
  • Be current with industry best practices for web / mobile ecomm features and functionality
  • Familiarly with web UI / UX best practices
  • Using analytics, and A / B testing, ideate new site features and strategies to improve UX and conversion rate
  • Constantly QA the site to ensure customer facing content and merchandising are accurate
  • Optimize content to improve the customer experience, journey maximize to understand the customer path
  • Work within ecommerce platform to ensure product catalogue is accurate, implement sorting rules and ensure pricing bands is accurate and maintained
  • Work cross-functionally with the development team to continually optimize site speed, UI / UX, and conversion across all devices and browsers

  • Bachelor's Degree (preferably in Business Administration)
  • Minimum of 4 years’ experience in digital retail, specifically content management, site merchandising, and product photography
  • Must possess a deep understanding in the trends, needs, innovations, and pace of the Ecommerce industry
  • Experience with Google Analytics, tagging, SEO, heat mapping tools, A / B testing platforms, and ticketing systems is a plus
  • Must be reliable, self-motivated, and highly organized with a strong attention to detail and accuracy
  • Must be able to work independently / take initiative and challenge the existing operations when necessary
  • Must be able to work cross-functionally and with multiple vendors
  • Must have excellent communication skills
  • Must be able to work efficiently in a fast-paced environment
  • Must demonstrate a positive attitude, flexibility, and passion for continuous improvement
  • Should be digitally savvy
  • Apply
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