Brandt is currently seeking a Field Service Technician reporting to our Thunder Bay location.
This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments.
Duties include, but are not limited to :
Efficiently and effectively evaluate the working condition of, diagnose, assemble / disassemble, order parts for, and repair heavy duty equipment
Use secondary materials and equipment safely and efficiently
Use related instruments, hand and power tools, secondary equipment, and computer systems
Accurately and completely document on work orders all machine information, actions taken, and time taken
Continually assess service task hazards and ensure work is performed safely, and to accepted standards
Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis
Use parts catalogues to locate parts, and order parts from parts personnel
Road test equipment and check attachment operation as required
Must have the ability to communicate and work effectively with customers, the service team, and branch personnel
Must be able to meet physical demands (heavy lifting up to 23 kg, climbing, overhead lifting / postures, prolonged standing, sensory processing, fine motor control)
Previous mechanical experience in a heavy equipment environment is preferred
Enrolled as an Apprentice or certified Journeyperson in the heavy Duty Equipment technician trade or equivalent designated trade preferred
Must be committed to customer service and service excellence