Guest Experience Leader - Full time!
McDonald's Restaurants
Ottawa, Ontario, Canada
1d ago
Job Description

You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone’s day. It’s genuine, and it’s at your core. You’re a people person through and through. Making someone’s day better, makes your day better.


  • You have the opportunity to shine. To bring a bit of unexpected joy to someone’s day by being welcoming and friendly, while ensuring an exceptional guest experience.
  • To guide our guests through our new front counter experience, keeping social distance between or guests and staff
  • To clean kiosks and touch points in the dining room after each guest has finished their order
  • To lead by example, as well as support your team and guide them when orders need additional assistance.
  • To be a model of calm and fairness with guest experiences, and handling various situations with composure and positivity. 
  • To coordinate with our delivery drivers, to ensure smooth hand off of delivery orders while maintaining social distance in the restaurant.
  • To facilitate the flow of the guests through the restaurant with our new guest experience path.

Additional Information

Full time hours available. Rotating schedule from Monday to Friday.

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